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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be at the heart of a fun environment while developing your leadership skills.
- Qualifications: Energetic leaders who care about team success and customer satisfaction.
- Other info: Exciting career prospects in a fast-paced, supportive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Location: 1 Staniland Way, Werrington, Peterborough. PE4 6NA.
Contracted Hours Available: 16
We are on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you will be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager is away, you will step up and keep things running smoothly with confidence and care.
Role Responsibility
You will play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You will lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you will help others grow while continuing to build your own skills. With your energy and commercial know-how, you will drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you will help make sure everything is running smoothly, and the team is thriving.
The Ideal Candidate
What we are looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You are curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You are fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Package Description
About the Company: Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across hundreds of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Team Leader in Norfolk employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Norfolk
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the vibe they’re looking for and show that you’re genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or handled a tricky situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Be ready to showcase your energy and positivity during the interview. Smile, be enthusiastic, and let your personality shine through. They want someone who can bring great vibes to the store!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Card Factory team. Let’s get you that job!
We think you need these skills to ace Team Leader in Norfolk
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe that makes you a great fit for the Team Leader role. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience: Don't just list your previous jobs—tell us about your leadership experiences! Share specific situations where you've stepped up, supported your team, or created a positive atmosphere. This will help us see how you embody the qualities we're looking for.
Tailor Your Application: Make sure to align your application with the job description. Highlight your curiosity, flexibility, and commitment to growth. Show us how you can contribute to our store's success and create an inclusive environment for everyone.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you'll be part of our exciting journey right from the start. Don’t wait too long—apply early to avoid missing out!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive atmosphere.
✨Emphasise Customer Experience
Since this role is all about creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think of instances where you've gone above and beyond for customers and be ready to share those stories.
✨Be Energetic and Upbeat
The job description highlights the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a big difference and show that you're a great fit for the store's vibe.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity about the role and the company. Asking about team dynamics, growth opportunities, or how they measure success can show that you're genuinely interested in contributing to the team's success.
