At a Glance
- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join Card Factory, the UK's leading retailer of greeting cards and gifts.
- Benefits: Enjoy 25% discount, financial support, and opportunities for personal development.
- Why this job: Be part of an exciting journey with genuine career growth prospects.
- Qualifications: Previous retail management experience and a passion for team development.
- Other info: Fast-paced environment with a focus on colleague well-being and support.
The predicted salary is between 36000 - 60000 £ per year.
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
The day to day
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
About You
- You will be as passionate about celebrating our customers’ life moments as we are.
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
- Have experience in leading and developing a team of colleagues.
- Be prepared to work towards KPIs in a fast-paced environment.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online.
- Financial Wellbeing Support.
- Financial Education Tools.
- Salary Advance.
- Seasonal incentive schemes.
- Opportunity to apply for Retail Apprenticeships.
- Access to blended learning and development content.
- Discounts across 100’s of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Store Manager in Newry employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Newry
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. You never know who might give you a golden nugget of advice!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer experience and team development. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Card Factory and being part of our exciting journey.
We think you need these skills to ace Store Manager in Newry
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer experience and colleague development right from the start. Use your application to share specific examples of how you've put customers first in your previous roles.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to drive commercial growth.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Card Factory
✨Know Your Customer Promise
Before the interview, make sure you understand the company's customer promise inside out. Be ready to discuss how you can put this at the heart of your management style and share examples from your past experience where you've successfully enhanced customer satisfaction.
✨Showcase Your Team Development Skills
Prepare to talk about your approach to coaching and developing team members. Think of specific instances where you've helped colleagues grow in their roles, and be ready to explain how you would foster a positive team culture that aligns with the company's values.
✨Be Commercially Savvy
Brush up on your knowledge of commercial growth strategies. Be prepared to discuss how you would make decisions around stock availability and merchandising to drive sales. Having some data or examples from previous roles can really help illustrate your point.
✨Engage with Stakeholders
Demonstrate your understanding of the importance of collaboration with key stakeholders. Prepare to share how you've successfully engaged with others in the past to achieve business goals, and think about how you would continue to build those relationships in this new role.