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- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Flexible hours and a chance to make a real impact in your community.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Strong leadership skills and a positive, proactive attitude.
The predicted salary is between 26000 - 28000 £ per year.
Salary Details: £13 Per Hour
Location: The Britten Centre Lowestoft
Job Reference: cardfac/TP/77/31635
Contracted Hours Available: Please note this role is a fixed term contract.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. For any questions email: (we do not accept CVs/Applications via email) We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Sportswift Ltd T/A Card Factory
Team Leader, Part Time - Lowestoft employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Part Time - Lowestoft
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your fit for the Team Leader role.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you create positive experiences for customers. Remember, it's all about leaving them with a smile, just like the job description says!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Card Factory family. Don’t wait too long—apply early to avoid missing out!
We think you need these skills to ace Team Leader, Part Time - Lowestoft
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and upbeat nature that matches our vibe.
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and any experience you have in creating positive customer experiences. We love seeing how you can bring the Card Factory Way to life!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot. This helps us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our exciting journey at Card Factory!
How to prepare for a job interview at Card Factory
✨Know the Company Inside Out
Before your interview, take some time to research Card Factory. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight how you can create a positive vibe and support your colleagues' growth.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific situations, like managing a busy store or dealing with a difficult customer. Think of scenarios where you've successfully navigated challenges and be ready to share those stories.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, opportunities for growth, or how success is measured in the role. It shows you're engaged and serious about the position.