Head of Retail

Head of Retail

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic retail network and drive our omni-channel vision.
  • Company: Join Card Factory, the UK's leading retailer of greeting cards and gifts.
  • Benefits: Enjoy a 15% discount, pension, and wellness support.
  • Why this job: Make a real impact in communities while developing your leadership skills.
  • Qualifications: Proven senior leadership experience in retail and strong communication skills.
  • Other info: Exciting career growth opportunities in a fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

Card Factory is the UK’s leading specialist retailer of greeting cards and gifts, with over 1,000 stores across the UK and Ireland. We’re on an exciting journey to deliver our vision of becoming a true omni-channel retailer.

What we’re looking for:

  • Proven experience as a senior leader in a large or multi-site omnichannel retailer (essential).
  • Ability to influence and engage colleagues while working collaboratively across teams.
  • Excellent written and verbal communication skills.
  • Strong commercial acumen and analytical capability to drive performance.
  • A customer-focused approach, ensuring exceptional service standards.
  • An engaging and motivating leader who coaches and develops colleagues to reach their full potential.
  • Strong IT skills, with the ability to leverage technology and data to improve processes and performance.

Come and lead a retail network that’s at the heart of communities across the UK and Ireland—your impact starts here.

Benefits:

  • Pension
  • 15% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym membership, mobile phone contracts, and car leasing
  • Discounts across 100’s of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.

Head of Retail employer: Card Factory

Card Factory is an exceptional employer, offering a dynamic work environment where you can lead a retail network that plays a vital role in communities across the UK and Ireland. With a strong focus on employee development, we provide numerous growth opportunities, comprehensive benefits for your wellbeing, and a collaborative culture that values your contributions. Join us on our exciting journey to become a true omni-channel retailer and make a meaningful impact in the retail sector.
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Contact Detail:

Card Factory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Retail

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with omni-channel strategies. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by researching Card Factory’s recent initiatives and their vision for becoming a true omni-channel retailer. Show us you’re not just interested in the role but also passionate about our journey!

✨Tip Number 3

Practice your communication skills! Since we value excellent verbal and written communication, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and being part of our exciting journey.

We think you need these skills to ace Head of Retail

Senior Leadership
Omni-channel Retail Experience
Influencing Skills
Team Collaboration
Written Communication Skills
Verbal Communication Skills
Commercial Acumen
Analytical Capability
Customer Focus
Service Standards
Coaching and Development
IT Skills
Data Utilisation
Process Improvement
Performance Management

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience as a senior leader in retail. We want to see how you've influenced and engaged teams in the past, so share specific examples that showcase your collaborative spirit.

Be Customer-Focused: Remember, we’re all about exceptional service! In your application, emphasise your customer-focused approach and how you've ensured high service standards in previous roles. This will resonate well with our vision at Card Factory.

Communicate Clearly: Your written communication skills are key! Make sure your application is clear, concise, and free of jargon. We appreciate straightforward language that gets to the point, so don’t be afraid to let your personality shine through.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out—get your application in early!

How to prepare for a job interview at Card Factory

✨Know Your Retail Landscape

Before the interview, dive deep into Card Factory's business model and their omni-channel strategy. Understand how they operate across multiple platforms and be ready to discuss how your experience aligns with their vision.

✨Showcase Your Leadership Style

Prepare examples that highlight your ability to engage and motivate teams. Think of specific instances where you’ve coached colleagues to success, as this will resonate well with their focus on developing talent.

✨Demonstrate Commercial Acumen

Brush up on your analytical skills and be prepared to discuss how you've used data to drive performance in previous roles. Bring examples of how your decisions positively impacted sales or customer satisfaction.

✨Communicate Clearly and Confidently

Since excellent communication is key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your points effectively.

Head of Retail
Card Factory
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