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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading greetings card retailer with over 1000 stores.
- Benefits: Enjoy a competitive salary, discounts, wellness support, and career development opportunities.
- Other info: Flexible hours and a supportive culture await you!
- Why this job: Be part of an exciting journey in a fast-paced environment with real growth potential.
- Qualifications: Strong leadership skills, a positive attitude, and a passion for teamwork.
The predicted salary is between 27360 - 36480 £ per year.
Salary Details: £13 Per Hour
Location: Rainham Shopping Centre, Rainham (KENT)
Contracted Hours Available: 8
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader, Part Time - Gillingham employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Part Time - Gillingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Be ready to share these examples during your chat, as they’ll highlight your skills and fit for the Team Leader role.
✨Tip Number 3
Show off your customer service skills! Be prepared to discuss how you create great experiences for customers. Remember, it’s all about making sure everyone leaves with a smile, just like the job description says!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Card Factory family. So, hit that apply button and let’s get started!
We think you need these skills to ace Team Leader, Part Time - Gillingham
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe that matches our store atmosphere. Use positive language and share examples of how you've motivated a team or created great customer experiences.
Be Specific About Your Skills: Make sure to highlight your leadership skills and any relevant experience. We love candidates who are curious and eager to learn, so don’t hesitate to mention times when you’ve stepped up or taken initiative in previous roles.
Tailor Your Application: Take a moment to read through the job description again and align your application with what we’re looking for. Mention how you can contribute to creating a positive team vibe and driving commercial success in our store.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our exciting journey right from the start. Don’t wait too long—apply early to avoid disappointment!
How to prepare for a job interview at Card Factory
✨Know the Company Inside Out
Before your interview, take some time to research Card Factory. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight how you can create a positive vibe and support your colleagues' growth.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific situations, like managing a busy store or dealing with a difficult customer. Think of scenarios where you've successfully navigated challenges and be ready to share those stories.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, opportunities for growth, or how success is measured in the role. It shows you're engaged and serious about the position.