At a Glance
- Tasks: Lead a dynamic team to enhance customer experience and drive store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and wellness support.
- Other info: Great career prospects and a supportive culture focused on colleague wellbeing.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Previous retail management experience and a passion for team development.
The predicted salary is between 32738 - 32738 £ per year.
Salary Details: £32,738.46 per annum
Location: Erneside Shopping Centre Enniskillen NI Unit I
Store Hours: 42.5
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
Main Responsibilities
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are.
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
- Have experience in leading and developing a team of colleagues.
- Be prepared to work towards KPIs in a fast-paced environment.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Store Manager, Full Time - Enniskillen employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Full Time - Enniskillen
✨Tip Number 1
Get to know the company inside out! Research Card Factory's values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Prepare for the interview by practising common questions related to store management. Think about how you would handle customer complaints or develop your team. We want to see your passion for customer experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Card Factory.
We think you need these skills to ace Store Manager, Full Time - Enniskillen
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Store Manager role. Highlight your passion for customer experience and team development, as these are key aspects of the job.
Showcase Your Leadership Skills: We want to see how you've led teams in the past! Share examples of how you've coached and developed colleagues, and how you’ve made a positive impact on store performance. This will help us understand your leadership style.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Card Factory
✨Know Your Customer Focus
Make sure you understand the importance of customer experience in this role. Be ready to share examples from your past where you put customers first and how it positively impacted your team or store.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in leading and developing teams. Think of specific instances where you coached a colleague or improved team performance, as this will demonstrate your ability to foster a strong team culture.
✨Understand Commercial Growth
Brush up on key retail metrics and be prepared to talk about how you've driven sales or improved stock management in previous roles. This shows that you can make informed commercial decisions that align with the company's goals.
✨Engage with Their Vision
Familiarise yourself with the company's 5-year strategy and be ready to discuss how you can contribute to their vision of becoming a true Omni-channel retailer. Showing that you’re aligned with their future plans will set you apart.