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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive store growth.
- Company: Join Card Factory, the UK's leading retailer of greeting cards and gifts.
- Benefits: Enjoy 25% discount, financial support, and opportunities for personal development.
- Other info: Dynamic environment with genuine career prospects and a focus on well-being.
- Why this job: Be part of an exciting journey with real impact on customer celebrations.
- Qualifications: Previous retail management experience and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
Store Location: Erneside Shopping Centre, Enniskillen
Store Hours: 42.5
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
The day to day
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
About You
- You will be as passionate about celebrating our customers’ life moments as we are.
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
- Have experience in leading and developing a team of colleagues.
- Be prepared to work towards KPIs in a fast-paced environment.
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
Store Manager in Enniskillen employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Enniskillen
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who know the company you're applying to. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with their focus on customer experience and team development. We want you to shine when discussing your past achievements!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak, let them know how excited you are about putting customers first and developing a strong team culture. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your fit for the role!
We think you need these skills to ace Store Manager in Enniskillen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role. Highlight your previous retail management experience and any achievements that showcase your ability to drive commercial growth and enhance customer experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how you can contribute to our team culture. Be sure to mention specific examples of how you've developed colleagues or improved customer satisfaction in past roles.
Showcase Your Leadership Skills: As a Store Manager, leading a team is key. In your application, emphasise your experience in coaching and developing team members. Share stories that demonstrate your ability to inspire and motivate others to achieve their best.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Card Factory
✨Know Your Customer Promise
Before the interview, make sure you understand the company's customer promise inside out. Be ready to discuss how you can put this at the heart of your management style and share examples from your past experience where you've successfully enhanced customer satisfaction.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading and developing teams. Think of specific instances where you've coached colleagues or improved team performance. Highlight your ability to create a positive team culture that aligns with the company's values.
✨Be Commercially Savvy
Brush up on your knowledge of commercial growth strategies. Be prepared to discuss how you've made decisions around stock availability and merchandising in previous roles. Show that you can think strategically about driving sales and meeting KPIs.
✨Engage with Stakeholders
Demonstrate your understanding of the importance of collaboration with key stakeholders. Prepare examples of how you've effectively communicated and worked with others to achieve business goals. This will show that you can foster relationships that benefit the store's success.