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- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join Card Factory, the UK's top retailer for cards and gifts.
- Benefits: Enjoy 25% discount, financial support, and career development opportunities.
- Why this job: Be part of an exciting journey in a fast-paced retail environment.
- Qualifications: Previous retail management experience and a passion for team development.
- Other info: Great prospects for growth and a supportive workplace culture.
The predicted salary is between 28800 - 42000 £ per year.
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. You will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Provide constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
About You
You will be as passionate about celebrating our customers’ life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience in leading and developing a team of colleagues. Be prepared to work towards KPIs in a fast-paced environment.
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Store Manager in Downpatrick employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Downpatrick
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to store management. Think about how you would handle customer complaints or develop your team – they’ll want to see your leadership skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Downpatrick
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer experience and colleague development shine through. We want to see how you celebrate those life moments and how you can bring that passion to our team!
Tailor Your Experience: Make sure to highlight your previous experience as a store manager in retail. We’re looking for specific examples of how you've led teams and driven commercial growth, so don’t hold back on the details!
Be Proactive: In your application, demonstrate your proactive approach to recruiting and developing a team. Share any strategies you've used to build a strong team culture that aligns with our values and behaviours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t wait too long – we review applications regularly!
How to prepare for a job interview at Card Factory
✨Know Your Customer Promise
Before the interview, make sure you understand the company's customer promise inside out. Think about how you can demonstrate your passion for customer experience and share examples from your previous roles where you've put customers first.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Bring specific examples of how you've developed colleagues in the past, focusing on coaching and training methods that have led to team success.
✨Understand Commercial Growth
Familiarise yourself with the company's commercial goals and think about how you can contribute to them. Be ready to discuss your experience with stock management and merchandising, and how these decisions can impact sales and customer satisfaction.
✨Engage with Stakeholders
Highlight your ability to work collaboratively with various stakeholders. Prepare to talk about how you've previously engaged with different teams to drive store performance and identify business opportunities, showcasing your proactive approach.
