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- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a 15% discount, pension scheme, and access to financial wellbeing support.
- Other info: Flexible hours and a supportive culture that values every voice.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Strong leadership skills, positive attitude, and a passion for team development.
The predicted salary is between 10 - 12 £ per hour.
Location: Chesterfield 2, Burlington Street S401RR
Contracted Hours Available: 16 Hours
We’re on the lookout for a friendly and upbeat Team Lead to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Role Responsibility
You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
The Ideal Candidate
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Package Description
About the Company: Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5‑year business strategy including our vision of becoming a true Omni‑channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast‑paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
Team Leader in Chesterfield employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Chesterfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your personality shine through. Show them how you can bring positivity and great vibes to the store, just like they’re looking for.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics or store initiatives. This shows you're engaged and eager to contribute to the success of Card Factory.
We think you need these skills to ace Team Leader in Chesterfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject some energy and positivity into your words. Remember, we’re looking for someone who can bring great vibes to our team!
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and any experience that shows you can motivate a team and create a positive environment. We love seeing how you align with our values and the Card Factory Way!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences stand out. Use bullet points if it helps to keep things organised and easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and click that apply button!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think of instances where you've gone above and beyond for customers and be ready to share those stories.
✨Be Energetic and Upbeat
The job description highlights the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a lasting impression and show that you're a great fit for the team culture.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity about the company and the role. Asking about team dynamics, growth opportunities, or how they measure success can show that you're genuinely interested and eager to contribute to the store's success.