At a Glance
- Tasks: Lead a dynamic team, create a positive culture, and drive store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and wellness support.
- Other info: Exciting career growth opportunities in a fast-paced setting.
- Why this job: Shape special moments and inspire your team in a vibrant retail environment.
- Qualifications: Proven leadership experience and a people-first mindset.
The predicted salary is between 32738 - 32738 £ per year.
Salary Details: £32,738.46 per annum
Location: Regent Street Regent Arcade Cheltenham
Job Reference: cardfac/TP/ /31682
Store Location: 42.5 Store Hours: Cheltenham Arcade FTC until June 2027
Lead the way at Card Factory, where special moments come to life. As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.
Main Responsibilities
- You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive.
- From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.
- You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.
Ideal Candidate What We’re Looking For:
- Leadership experience – You’ve led teams and know how to bring out their best.
- Inspiring presence – You lead by example and build a high-performing culture.
- People-first mindset – You coach, support, and help others grow.
- Strong communicator – You listen, speak clearly, and bring people together.
- Tech-savvy – Comfortable using systems to support daily tasks.
- Calm and adaptable – You stay focused and flexible under pressure.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Store Manager, Full Time - Cheltenham employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Full Time - Cheltenham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. Being able to share these experiences will demonstrate your inspiring presence and people-first mindset.
✨Tip Number 3
Prepare questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their vision for the store or how they support employee growth—this aligns with your coaching and supporting skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and tech-savvy, which is exactly what they're looking for in a Store Manager.
We think you need these skills to ace Store Manager, Full Time - Cheltenham
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to bring out the best in others.
Be Personable and Engaging: Your written application should reflect your inspiring presence. Use a friendly tone and communicate clearly. Remember, we’re looking for someone who can connect with people, so let your personality shine through!
Demonstrate Your Customer-First Mindset: We love candidates who put customers first! In your application, mention how you've prioritised customer satisfaction in previous roles. Share any relevant experiences where you’ve gone above and beyond to create a positive experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Card Factory
✨Know Your Leadership Style
As a Store Manager, you'll need to showcase your leadership experience. Think about specific examples where you've successfully led a team, motivated them, and celebrated their wins. Be ready to discuss how you can inspire others and create a positive culture.
✨Emphasise Your People-First Mindset
Make sure to highlight your ability to coach and support your team. Prepare anecdotes that demonstrate how you've helped others grow in their roles. This will show that you truly value your team's development and well-being.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you bring people together and resolve conflicts.
✨Show Your Tech Savvy Side
Since the job requires being comfortable with systems, brush up on any relevant technology or software you’ve used in previous roles. Be prepared to discuss how you’ve used data to make informed decisions and keep things on track.