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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Flexible hours and a chance to make a real impact in your community.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Strong leadership skills and a positive, proactive attitude.
The predicted salary is between 26000 - 28000 £ per year.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader, Part Time - Cardiff employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Part Time - Cardiff
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the vibe they’re looking for and show that you’re genuinely interested.
✨Tip Number 2
Practice your leadership skills in real-life scenarios. Think of examples where you've motivated a team or handled a tricky situation. Being able to share these stories will make you stand out as a proactive candidate.
✨Tip Number 3
When you get the chance, ask questions during the interview. This shows you’re curious and engaged. Plus, it gives you insight into how you can contribute to the team and the store’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to follow our process.
We think you need these skills to ace Team Leader, Part Time - Cardiff
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you’d bring to the team. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Skills: Make sure to highlight your leadership skills and any relevant experience. We love candidates who can show us how they’ve created great customer experiences or driven success in previous roles. Be clear and concise!
Tailor Your Application: Take a moment to read through the job description again and align your application with what we’re looking for. Mention how your values match our team culture and how you can contribute to creating a positive vibe in the store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Card Factory!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Your Customer Focus
Since the role involves creating great customer experiences, be prepared to discuss how you prioritise customer satisfaction. Talk about times when you've gone above and beyond for a customer, as this aligns perfectly with the company's values.
✨Be Energetic and Upbeat
The job description highlights the need for someone who brings energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a lasting impression and show that you're a great fit for the team.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity about the role and the company. Inquire about team dynamics, store initiatives, or opportunities for growth. This shows that you're genuinely interested and eager to contribute to the team's success.