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- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be at the heart of a fun environment while developing your leadership skills.
- Qualifications: Energetic, positive leaders who care about team success and customer satisfaction.
- Other info: Exciting career prospects in a fast-paced retail environment.
The predicted salary is between 20000 - 25000 £ per year.
Location: Mold
Contracted Hours Available: 14
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Role Responsibility
You’ll play a key role in the day-to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
The Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Package Description
About the Company: Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5‑year business strategy including our vision of becoming a true Omni‑channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast‑paced environment and be part of our exciting journey.
Benefits
- Pension
- 15% Card Factory colleague discount in‑store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme
- Access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacanciescardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Team Leader in Buckley employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Buckley
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you align your answers with their vibe during the chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you motivated a team or solved a problem. Be ready to share these examples, as they’ll show you’re the upbeat Team Leader they’re looking for.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you have questions about the role or the team, drop them a message. It shows you’re proactive and genuinely interested in being part of their positive environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the omni-channel approach they’re aiming for.
We think you need these skills to ace Team Leader in Buckley
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that upbeat energy and positivity that you’d bring to the team. Use lively language and examples that reflect your enthusiasm for the role.
Highlight Leadership Skills: Make sure to showcase your leadership skills in your application. We’re looking for someone who can motivate a team and create a positive vibe, so share specific experiences where you've led by example or supported others in their growth.
Be Customer-Focused: Remember, this role is all about creating great customer experiences. In your application, mention times when you’ve gone above and beyond for customers or contributed to a positive shopping environment. It’s all about those smiles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and being part of our exciting journey.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think of instances where you've gone above and beyond for customers and be ready to share those stories.
✨Be Energetic and Upbeat
The job description highlights the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a lasting impression and show that you're a good fit for the store's vibe.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity about the role and the company. Inquire about team dynamics, growth opportunities, or how they measure success in the store. This shows that you're genuinely interested and eager to contribute.