At a Glance
- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Exciting career growth opportunities in a fast-paced environment.
- Why this job: Be part of a positive team culture and make a real impact in-store.
- Qualifications: Strong leadership skills, energy, and a passion for teamwork.
The predicted salary is between 27360 - 36480 £ per year.
Salary Details: 13.00 Per Hour
Location: The Rhiw Centre Bridgend CF31 3BL
Contracted Hours Available: 12
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
- Good leadership skills; people want to follow positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Team Leader, Part Time - Bridgend employer: Card Factory
At Card Factory, we pride ourselves on being a vibrant and supportive employer, where our Team Leaders play a crucial role in fostering a positive work environment at The Rhiw Centre in Bridgend. With a strong focus on employee growth, we offer extensive benefits including a generous colleague discount, financial wellbeing support, and access to retail management apprenticeship programmes, ensuring that every team member feels valued and empowered to thrive. Join us to be part of an exciting journey in a fast-paced retail setting, where your leadership can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Part Time - Bridgend
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Be ready to share these examples during your chat, as they’ll show you’ve got the skills we’re looking for.
✨Tip Number 3
Bring your energy to the interview! We want to see your positive attitude and enthusiasm. Smile, be friendly, and let your personality shine through – it’s all about creating that great vibe!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re curious and engaged by asking about team dynamics or growth opportunities. It’ll not only impress us but also help you figure out if this is the right fit for you.
We think you need these skills to ace Team Leader, Part Time - Bridgend
Some tips for your application 🫡
Show Your Energy:When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you bring to the table. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience:Tailor your application to highlight your leadership skills and relevant experience. We love it when candidates provide specific examples of how they've created great customer experiences or driven team success. Make it clear why you're the perfect fit for this role!
Keep It Professional Yet Personal:While we want to see your personality, remember to keep your application professional. Use a friendly tone but avoid slang or overly casual language. Show us that you can balance being approachable with being serious about the job.
Apply Through Our Website:Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows us that you're keen and ready to join our exciting journey at Card Factory!
How to prepare for a job interview at Card Factory
✨Know the Company Inside Out
Before your interview, take some time to research Card Factory. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight how you can create a positive vibe and support your colleagues' growth.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure every customer leaves with a smile, aligning with the company's ethos.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and flexibility. Think about how you would handle situations like a busy store day or a team member needing support. This will showcase your ability to step up and keep things running smoothly.