Head of Product New London

The fight against Climate Change is evolving rapidly. Climate tech is changing. The first wave was reporting. The next is treating carbon the way companies treat money: as a way to decide what to buy, who to sell to, and which incentives to claim. Around the world, carbon is becoming a condition of trade. Border taxes, free allocations, green premiums, cheaper capital. It looks a lot like the post-war rebuild: governments put capital and tax incentives on the table, and the companies that could keep the books moved first. The missing piece then was bookkeeping. The missing piece now is the same, carbon accounting. CarbonChain is that bookkeeping. We turn messy, real-world supply-chain data into numbers a trader, a sustainability lead, or a CFO will actually use.

We want people who are agents of change, who feel the impact of climate change and know there is no way around it to create a better future for every being. People who know the customer is the truth of how a company thrives. People who treat data as the fuel for how fast society can change. People who use AI to accelerate the cause for good by working through an AI lens first to automate repetitive tasks and analyse data. Finally, people who enjoy working with people.

Our Product: We help the world's largest commodity producers and traders measure and cut emissions, with verified primary data where we can get it and defensible defaults where we cannot. The platform turns operational and supplier files into decision-grade carbon and compliance insight: sourcing, CBAM, product and corporate footprints, reporting customers and regulators will stand behind. We organise carbon accounting around the user in four contexts at once:

• Immediate: the tools in front of them
• Internal: how they work with colleagues
• External: how they work with suppliers and customers
• Societal: how they work with society, governments, and disclosing bodies

The data we hold is only useful if it makes all four of those jobs easier.

About the Role: We’re looking for a Head of Product to own and shape the product function at CarbonChain. Working closely with our founders and senior leadership, you’ll set the product strategy and roadmap, decide what we build and why, and build a product team and culture that consistently delivers real value to our customers. You’ll sit at the heart of the business alongside Customer Success, Sales, Engineering, and our Carbon Advisory Team. Your job is to balance internal insight with knowledge gathered directly from customers and the wider market to work out which customer problems are worth solving and how, combining those inputs with product data and your own discovery, and turn that into a clear, evidence-based roadmap that balances quick wins that unblock customers today against the bigger bets that will set us apart tomorrow.

This role calls for an outstanding product leader who can get to grips with a complex domain quickly. You will need to think deeply about the customer value proposition in a decarbonising world; and the 10 year + view of ESG software in a volatile political horizon. Our customers are some of the world’s largest commodities producers and traders, facing fast-moving regulation and growing pressure for credible emissions reporting. You’ll need to understand their world deeply, anticipate where it’s heading, and make sure CarbonChain is always one step ahead. Much of the value customers get today comes from our expert carbon advisory service combined with product capabilities. You’ll need to think about how product intelligence can scale on the foundations of rapidly advancing AI models.

What You’ll Do:

• Own the product function end to end, maturing our product capability and establishing a consistent methodology for how we discover, scope, prioritise, and deliver.
• Work with the founders and senior leadership to define the product vision, strategy, and roadmap, and translate them into clear plans the whole business can rally behind.
• Partner closely with Customer Success, Sales, Engineering, and the Carbon Team to understand customer problems and assess requests against evidence, building a roadmap that balances rapid releases against longer-term strategic investments.
• Raise the quality of how we scope and deliver, working with our Carbon Advisory Team’s deep industry expertise so that what we build is methodologically sound, auditable, and genuinely useful.
• Stay close to the climate tech market, regulatory developments, and our customers’ challenges, working with Sales and Customer Success to evolve our products ahead of upcoming societal sentiment, executive’s priorities and competitive shifts.
• Set a high bar for evidence-based decision‑making, challenging assumptions constructively wherever they come from, whether that’s inside the business or from our largest customers. Be highly truth seeking.
• Build a strong product culture: hire, coach, and develop product managers and UX/UI designers into a confident, engaged, high‑performing team.
• Act as the product champion across the business, protecting the mission, communicating priorities and trade‑offs clearly while protecting the team’s time and space to do deep, creative work.
• Converting difficult conversations with customers and complex subject matter into collaborative problem‑solving projects in partnership with customers to drive solutions and create tangible commercial value.
• Define how we measure product success, tracking adoption, outcomes, and impact well after launch and feeding what we learn back into the roadmap.

What We’re Looking For:

• Extensive experience in product management, including experience in leading product teams or a product function, ideally in a scaling B2B SaaS company.
• Experience building data‑intensive products where data quality, provenance, or auditability matter, in the face of customer demands for simplicity and an improved user interface.
• The curiosity and rigour to get to depth quickly in a technical, regulated domain, and to hold your own on methodology with our Carbon Advisory Team within your first few months.
• A track record of defining and delivering product strategy that drove measurable customer adoption and business growth.
• Experience running user acceptance testing with real customers and embracing customer feedback as an input to tightening product‑market‑fit.
• Experience establishing or maturing product processes, from discovery and prioritisation frameworks to roadmapping and release planning.
• Hands‑on discovery practice: you’ve personally run customer research and prototype tests, and know how to de‑risk a bet before committing engineering to it.
• A rigorous, evidence‑led approach to decision‑making, and the confidence to challenge assumptions at every level.
• Proven ability to hire, coach, and develop product managers and designers, and to build a healthy product culture.
• Excellent stakeholder management and communication skills, including handling complex, technical, or contentious topics with senior internal stakeholders and enterprise customers.
• Strong collaboration skills: you work closely with Engineering to understand technical trade‑offs, and with commercial teams to keep the roadmap grounded in real customer needs.
• Comfortable with ambiguity and changing priorities, and pragmatic about shipping MVPs to learn quickly from real users.
• Bonus: knowledge of carbon accounting and the wider climate and regulatory or sustainability landscape, such as GHG Protocol, product carbon footprinting, Scope 3, or CBAM.
• Bonus: familiarity with commodities, manufacturing, or heavy industry supply chains.

How We Work: As a hybrid co‑located team, we're inspired by our values and anchored in hubs across the UK and US. This role would be located 3d/week in our London LABS Camden office space. You will need the right to work in the UK.

What We Offer: Meaningful impact and accelerated growth. This is a rare opportunity to work on technology that directly addresses the climate crisis while shaping the future of a fast‑growing company. You'll work closely with leadership to define product direction. You’ll tackle diverse challenges, work across the full stack of problems (technical and societal), and own meaningful projects from start to finish. If you want to learn quickly, take on real responsibility, and see the direct results of your work, this is the place to do it.

Competitive salary and benefits:

• 28 days annual leave
• £500 home office setup allowance
• £2,000 annual learning allowance
• Company pension incl. salary sacrifice options
• Generous parental leave policy
• Weekly team lunches in the office
• Office gym, and cycle to work scheme
• Remote work contribution of £1,000 towards expenses for 1-week abroad

Equal Opportunity Employer: CarbonChain is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all. CarbonChain values diversity and inclusion and welcomes applications from candidates with diverse backgrounds.