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- Tasks: Lead the delivery of essential facilities management services in a healthcare setting.
- Company: Established facilities management provider with a focus on safety and compliance.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a team that values safety, compliance, and collaborative leadership.
- Why this job: Make a real difference in healthcare by ensuring safe and efficient operations.
- Qualifications: Experience in hard FM, leadership skills, and knowledge of CAFM systems.
The predicted salary is between 50000 - 60000 ÂŁ per year.
An established facilities management provider is seeking an experienced Senior Operations Manager to lead the delivery of hard FM services within a live healthcare environment. This role has overall responsibility for the effective management of planned and reactive maintenance across M&E, building fabric and grounds, ensuring statutory compliance, safety, and service continuity. You will manage in‑house and subcontracted engineering resources, oversee CAFM systems and asset data, control operational budgets, and lead compliance reporting within a highly regulated setting.
Key Responsibilities
- Lead delivery of PPM and reactive maintenance across multi‑disciplinary estates services
- Manage CAFM systems, asset registers, statutory inspections and compliance reporting
- Control operational revenue budgets and produce client and performance reports
- Oversee subcontractor performance, SLAs and specialist service providers
- Actively contribute to health & safety, quality assurance and audit readiness
- Support lifecycle planning, energy initiatives and on‑call management arrangements
Essential Experience
- Strong background in hard FM or estates operations within complex environments
- Competency in CAFM systems and statutory compliance management
- Proven leadership of engineering teams and subcontract supply chains
Desirable
- Previously held Authorised Person (AP) – Electrical and/or Ventilation
- Experience within NHS, PFI or long‑term healthcare FM contracts
- Background in multi‑disciplinary estates or senior hard FM leadership roles
Personal Attributes
- Safety‑led, compliance‑focused approach
- Calm, confident decision‑maker in critical environments
- High level of technical credibility with internal and external stakeholders
- Organised, methodical and audit‑ready
- Professional and collaborative leadership style
Operations Manager in Stoke-on-Trent employer: Carbon60
Contact Detail:
Carbon60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in healthcare environments. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s operations. Understand their CAFM systems and compliance processes. This will show you’re not just another candidate; you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Operations Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in hard FM and any relevant leadership roles you've held. We want to see how your background aligns with our needs!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your competency in CAFM systems, compliance management, and budget control. This helps us see you in action.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role – we want to understand your experience without getting lost!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Carbon60
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of hard facilities management, especially in healthcare settings. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage maintenance and compliance effectively.
✨Master the CAFM Systems
Since this role involves managing CAFM systems, it’s crucial to be familiar with them. If you’ve used specific systems before, mention them during the interview. Show how you’ve leveraged these tools to improve operational efficiency or compliance.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed engineering teams and subcontractors. Use examples that highlight your ability to maintain safety and compliance while driving performance.
✨Be Ready for Scenario Questions
Expect questions that put you in critical situations related to health and safety or compliance. Think through potential scenarios beforehand and outline how you would handle them, demonstrating your calm and confident decision-making skills.