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- Tasks: Manage customer operations, process orders, and ensure excellent service.
- Company: Join a leading automation machinery manufacturer in Warwick.
- Benefits: Gain valuable experience in a dynamic environment with potential for extension.
- Why this job: Perfect opportunity to enhance your customer service skills and build relationships.
- Qualifications: Experience in customer relations and basic IT skills required.
- Other info: Temporary role with a chance to shine and make an impact.
The predicted salary is between 30000 - 42000 £ per year.
Location: Warwick, England, United Kingdom
Working Hours/Shift Pattern: Monday to Thursday 7:00 - 15:30, Friday 7:00 – 12:00; 35 hours/week, 1-hour unpaid lunch break Monday – Thursday
Type of Employment: Temporary only for 3 months (possibility of extension but no guarantee)
Seniority Level: Mid-Senior level
Employment Type: Contract
Job Function: Customer Service
Industry: Automation Machinery Manufacturing
Responsibilities & Qualifications
- Process quotations for stock to order based on data provided by the customer
- Complete quoting, ordering and raising invoices to suit customer requirements
- Expedite orders in process
- Check and process deliveries in stores area on-site
- Transport goods from stores area to office on-site
- Book goods in, create delivery notes and distribute orders to the customer's staff
- Completing day-to-day sales administration as applicable on internal and customer digital systems
- Adhering to H&S policies and procedures on site
- Able to process sales quotations and demonstrate purchasing and expediting experience
- Excellent customer relations and communication skills
- Able to actively engage and build relationships with customers on-site to benefit sales activity and service to the customer
- Able to demonstrate and use basic IT literacy skills to complete daily activities; system specific training will be provided
- Supervisory experience is not essential, but candidates need to be able to demonstrate understanding of having sole responsibility and accountability for sales performance and customer relationships
- Previous experience having managed customer accounts
- Comfortable being the sole member on-site working alongside customer on a daily basis
Customer Operations Manager in Royal Leamington Spa employer: Carbon60
Contact Detail:
Carbon60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Manager in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you that Customer Operations Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operations. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your IT skills! Since the role involves using digital systems, be ready to discuss your tech-savviness. Bring examples of how you've used technology to improve customer relations or streamline processes in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Operations Manager in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Operations Manager role. Highlight your experience with customer accounts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description. Let us know why you’re excited about joining StudySmarter!
Show Off Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Carbon60
✨Know Your Stuff
Make sure you understand the key responsibilities of a Customer Operations Manager. Brush up on your knowledge of processing quotations, managing orders, and customer relations. Being able to discuss these topics confidently will show that you're ready for the role.
✨Showcase Your Communication Skills
Since this role involves building relationships with customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully engaged with clients in the past, as this will demonstrate your ability to handle customer interactions effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like expediting an order or resolving a customer complaint. Think through potential scenarios beforehand and have a structured approach ready to share during the interview.
✨Demonstrate IT Literacy
Even though system-specific training will be provided, it's important to show that you're comfortable with basic IT skills. Be prepared to discuss any relevant software or systems you've used in previous roles, as this will highlight your adaptability and readiness to learn.
