Carbon60 is seeking a Service Desk Analyst to join our IT Service Management team supporting a secure MOD private cloud environment. You will provide first-line technical support, log and triage incidents, and help improve digital services in an ITIL 4-aligned setting.
You will work with Jira Service Management and Confluence, escalating issues as needed while maintaining strong customer service. A SC clearance or ability to obtain is required.
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Security-Cleared Service Desk Analyst - On-Site ITIL 4 in Portsmouth employer: Carbon60
As a leading provider of critical engineering services, our company offers a dynamic work environment in North Tawton, where innovation meets collaboration. We prioritise employee growth through ongoing training and development opportunities, ensuring that our team members thrive both personally and professionally. With competitive pay rates and a supportive culture, we are committed to creating a rewarding workplace for all our employees.