Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Helpdesk Administrator, handling service reports and client calls.
- Company: Carbon60 is a leading employment business focused on STEM roles.
- Benefits: Earn £466 weekly with a Monday to Friday schedule and immediate start.
- Why this job: Perfect for those seeking a stable office role with great customer interaction.
- Qualifications: Experience in office administration and helpdesk work is essential.
- Other info: Office-based in Burnley; ideal for locals in surrounding areas.
The predicted salary is between 20000 - 26000 £ per year.
Helpdesk Administrator- Burnley – long term ongoing administrative role in Burnley – Immediate start Position is long term, immediate start, office based – all candidates must happy to start work ASAP £466.00 per week (Gross) Wages paid weekly 08.30-4.30pm Mon – Fri Office based in Burnley Main Duties: Completion of service reports, collating survey data, updating spreadsheets Organisation of building maintenance and repair work Inducting contractors Speaking with clients over the phone Using PowerPoint and Excel Working in a help desk environment Burnley £466.00 per week (gross) Monday to Friday 08.30-4.30pm – Immediate start Fantastic office administration/help-desk role, ideal for an experienced office/help-desk administrator looking to start work immediately, with good experience in office administration, helpdesk work, and data entry plus excellent customer contact experience, a confident telephone manner, and living in areas such as Burnley, Accrington, Blackburn, Barrowford and the nearby areas to Burnley in Lancashire. Call William Strong at Carbon60 on 02922 260375 or email me your CV and contact number. Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
Helpdesk Administrator - Burnley employer: Carbon60
Contact Detail:
Carbon60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator - Burnley
✨Tip Number 1
Familiarize yourself with the specific software and tools mentioned in the job description, like PowerPoint and Excel. Being able to demonstrate your proficiency in these applications during the interview can set you apart from other candidates.
✨Tip Number 2
Since this role involves a lot of client interaction, practice your telephone communication skills. You might want to prepare for common customer service scenarios to show that you're confident and capable on the phone.
✨Tip Number 3
Research the company and its values. Understanding what Carbon60 stands for and how they operate can help you tailor your responses in the interview and show that you're genuinely interested in the position.
✨Tip Number 4
Be ready to discuss your previous experience in office administration and helpdesk roles. Prepare specific examples of how you've successfully managed tasks similar to those listed in the job description to demonstrate your suitability for the role.
We think you need these skills to ace Helpdesk Administrator - Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and helpdesk roles. Emphasize your skills in data entry, customer service, and any specific software like PowerPoint and Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to start immediately. Mention your experience with service reports and client communication to align with the job requirements.
Highlight Local Knowledge: If you live in or near Burnley, mention this in your application. It shows your commitment to the role and your understanding of the local area, which can be beneficial for client interactions.
Follow Up: After submitting your application, consider following up with a polite email or phone call to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Carbon60
✨Show Your Administrative Skills
Be prepared to discuss your previous experience in office administration and helpdesk roles. Highlight specific examples where you successfully completed service reports, managed data entry, or organized maintenance work.
✨Demonstrate Customer Service Experience
Since the role involves speaking with clients over the phone, share instances where you provided excellent customer service. Emphasize your confident telephone manner and how you handled challenging situations.
✨Familiarity with Tools
Make sure to mention your proficiency in PowerPoint and Excel. You might be asked about specific functions or tasks you've completed using these tools, so be ready to provide examples.
✨Express Your Availability
Since this position requires an immediate start, clearly communicate your availability during the interview. Let them know you are ready to begin working as soon as possible.
