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- Tasks: Manage stock, support engineers, and ensure smooth operations in a dynamic environment.
- Company: Join a leading specialised industrial service provider in Birmingham.
- Benefits: Competitive pay, potential for overtime, and a supportive team atmosphere.
- Why this job: Gain hands-on experience in a fast-paced setting while developing essential skills.
- Qualifications: Basic computer skills and strong communication; training provided for the right candidate.
- Other info: Temporary role with potential for extension or permanent position.
The predicted salary is between 27164 - 27164 £ per year.
Overview of the Customer Operations Advisor role with Carbon60 to work for a leading Specialised Industrial Service Provider based in Witton, Birmingham.
Role: Customer Operations Advisor
Pay: £27,164.80/annum, £13.93/hour
Overtime: Rare but possible. Overtime rates: 1.5x (Mon-Sat), 2x (Sunday)
Job Type: Temporary - 3 months (Possibility of extension or temp-to-perm)
Location: Witton, Birmingham
Hours: 8am - 4:30pm Monday - Friday, 30 mins lunch, 40 hours/week
The Role:
- Receiving goods, completing necessary documentation and allocating stock as applicable
- Site operates a self-service store with RFID tags so goods are tagged and engineers self-service
- Tagging and storing items to support this
- Expediting orders - calls directly with suppliers, discussing lead times
- Updating on-site computer systems for receipting goods and updating orders
- Replenish two vending machines with stock as required
- Providing support to engineers if they have difficulty locating items
- Stock taking
- General housekeeping, keeping stores area tidy
- Adhering to health and safety procedures
Successful Candidate:
- Basic computer literacy - able to show professional email correspondence, data entry on MS Excel and on-site systems, able to update system information
- Good timekeeping / organization skills
- Stores/Warehouse experience advantageous but not essential - can be trained
- Excellent communication skills for customer-facing and supplier interactions
- Comfortable working in a male-dominated, heavy automotive environment
Customer Operations Advisor-374 employer: Carbon60
Contact Detail:
Carbon60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Advisor-374
✨Tip Number 1
Get to know the company before your interview! Research Carbon60 and their operations. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our skills and experiences.
✨Tip Number 3
Dress the part! Even if it’s a temporary role, looking professional can make a great first impression. We want to show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows appreciation and keeps us on their radar.
We think you need these skills to ace Customer Operations Advisor-374
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Operations Advisor role. Highlight any relevant experience, especially in customer service or warehouse settings, and don’t forget to mention your computer skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your organisational skills and how you can contribute to keeping the stores area tidy and efficient.
Show Off Your Communication Skills: Since this role involves interacting with suppliers and engineers, make sure to showcase your excellent communication skills in your application. A brief example of a time you resolved an issue can go a long way!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our team at Carbon60!
How to prepare for a job interview at Carbon60
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Operations Advisor role. Familiarise yourself with the key responsibilities like receiving goods, updating systems, and supporting engineers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves customer-facing interactions, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you effectively communicated with customers or suppliers. This will highlight your ability to thrive in a dynamic environment.
✨Brush Up on Basic Computer Skills
As the job requires basic computer literacy, ensure you're comfortable with MS Excel and any relevant on-site systems. You might be asked about your experience with data entry or email correspondence, so have some examples ready to showcase your skills.
✨Emphasise Your Organisational Skills
Good timekeeping and organisation are crucial for this role. Prepare to discuss how you've managed your time effectively in previous jobs or projects. You could mention specific tools or methods you use to stay organised, which will demonstrate your readiness for the fast-paced environment.