At a Glance
- Tasks: Provide first-line IT support and log incidents in Jira for a secure MOD cloud.
- Company: Join Carbon60 Project Services, a leader in IT Service Management.
- Benefits: Gain valuable experience with a contract until 2028 and potential for career growth.
- Other info: On-site role from 8am to 4pm in Portsmouth, with opportunities for SC clearance.
- Why this job: Be part of a team improving IT services in a secure environment.
- Qualifications: Strong communication skills and problem-solving abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Carbon60 Project Services seeks a Service Desk Analyst to join our IT Service Management team in Portsmouth, supporting a secure MOD private cloud environment.
You will provide first-line IT support, log and triage incidents in Jira, and contribute to continual service improvement within ITIL 4 aligned practices.
The role demands strong communication, problem solving, and a willingness to obtain SC clearance, with on-site work from 8am to 4pm, in Portsmouth, with a contract until 30/04/2028.
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Secure IT Service Desk Analyst (SC) - Portsmouth employer: Carbon60 Project Services
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