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For Companies At a Glance
- Tasks: Manage stock, place orders, and maintain accurate records in a dynamic environment.
- Company: Join a leading industrial service provider dedicated to making industry work better.
- Benefits: Enjoy a competitive pay rate and the potential for extended employment.
- Why this job: Be part of a supportive community with diverse opportunities across the UK and Ireland.
- Qualifications: Basic IT skills, excellent communication, and some experience in administration or customer service preferred.
- Other info: Temporary role until December 2025, with potential for extension.
The predicted salary is between 22000 - 30000 £ per year.
Carbon60 are currently looking for a Stores Administrator (Customer Operations Advisor) to join a client of ours who are based on the KP Snack Site in Billingham.
Pay: £12.26 per hour / £26,000 per annum
Working Hours: 8am - 5pm, 40 hours a week
Employment Type: Temporary until 21st December 2025 (could go on for longer, not promised at this stage)
Main duties & responsibilities:
- Performing stock management and ordering procedures
- Ordering stock based on customer requirements
- Contacting suppliers - replenishing stock by placing orders to purchase (Tends to be via their internal warehouse, external suppliers used also)
- Expediting and maintaining order books - checking upcoming orders, chasing delivery times
- Maintain accurate records of transactions and stock movements on internal digital systems
- Always adhering to H&S policies and procedures on site
- Housekeeping stores and office area maintain 5s principles
- Willing to perform ad-hoc duties as necessary for manual handling of stock on occasions - small components e.g. bearings
Skills / experience / qualifications:
- Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
- Excellent communication skills, able to build relationships with customers on site
- Attention to detail
- Excellent time management and organizational skills
- Preferably have administrative and/or customer facing experience in MRO or engineering or supply chain environment
- Desirable to have a basic understanding of procurement of stock and supply chain principles
- Desirable to have familiarity with inventory management
Our client is a leading Specialised Industrial Service Provider, making remarkable a reality every single day. They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make 'industry work better'. You might just see O-rings and valves, but to them, they help power the world. They know their hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
If you are interested in this position and would like to know more, please contact Shelby Agius at Carbon60.
Customer Operations Advisor in Billingham employer: Carbon60 - Eng&Tech
Contact Detail:
Carbon60 - Eng&Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Advisor in Billingham
✨Tip Number 1
Familiarise yourself with the specific stock management and ordering procedures mentioned in the job description. Understanding these processes will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your IT skills, especially with MS Office and any ERP systems. Being able to showcase your proficiency in these tools can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in previous roles. Strong communication skills are key for this position, so having real-life scenarios ready will be beneficial.
✨Tip Number 4
Research the company’s mission and values, particularly their focus on making 'industry work better'. Aligning your personal values with theirs can make a strong impression during your interview.
We think you need these skills to ace Customer Operations Advisor in Billingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in stock management, customer operations, and any administrative roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully managed stock or improved processes in previous roles.
Highlight IT Skills: Since basic IT literacy is essential for this role, emphasise your proficiency with MS Office and any experience with ERP systems. Provide examples of how you've used these tools effectively in past positions.
Showcase Your Soft Skills: In your application, highlight your organisational skills and ability to build relationships with customers. These soft skills are crucial for the Customer Operations Advisor role and should be evident in your application.
How to prepare for a job interview at Carbon60 - Eng&Tech
✨Showcase Your Communication Skills
As a Customer Operations Advisor, excellent communication is key. Be prepared to demonstrate your ability to build relationships with customers and suppliers during the interview. Use examples from your past experiences to highlight how you've effectively communicated in similar roles.
✨Highlight Your Attention to Detail
This role requires meticulous record-keeping and stock management. During the interview, share specific instances where your attention to detail made a difference in your work. This could be anything from managing inventory accurately to ensuring compliance with health and safety policies.
✨Demonstrate IT Literacy
Basic IT skills are essential for this position. Be ready to discuss your experience with MS Office and any ERP systems you've used. If you have examples of how you've adapted to new software or improved processes through technology, make sure to mention them.
✨Prepare for Ad-Hoc Duties
The job may involve manual handling and other ad-hoc tasks. Show your willingness to take on various responsibilities by discussing your flexibility in previous roles. Highlight any experience you have with manual handling or working in dynamic environments.
