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- Tasks: Join us as a Customer Operations Advisor and support our clients on-site.
- Company: Work with a leading engineering company known for diverse services.
- Benefits: Enjoy a temporary role with an ASAP start and flexible hours.
- Why this job: Gain hands-on experience in a dynamic environment while making a real impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: This is a great opportunity to kickstart your career in engineering.
The predicted salary is between 24000 - 36000 £ per year.
Carbon60 are currently looking for Customer Operations Advisor to join a client of ours based on the Isover site in Runcorn. This position is a temporary role with a ASAP start.
Our client is a large engineering company who specialise in many different engineering services. To do this, our client often base themselves on their customer sites, in this case, it’s Isover.
Working Hours/Shift Pattern : …
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Customer Operations Advisor employer: Carbon60 - Eng&Tech
Contact Detail:
Carbon60 - Eng&Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Advisor
✨Tip Number 1
Familiarize yourself with the engineering services that Isover provides. Understanding their operations and how they interact with customers will give you an edge during discussions.
✨Tip Number 2
Highlight any previous experience in customer service or operations roles, especially in engineering or technical environments. This will show that you can adapt quickly to the demands of the position.
✨Tip Number 3
Be prepared to discuss how you handle customer inquiries and resolve issues efficiently. Providing specific examples from your past experiences can demonstrate your problem-solving skills.
✨Tip Number 4
Since this is a temporary role with an ASAP start, express your availability clearly. Showing that you can start immediately will make you a more attractive candidate.
We think you need these skills to ace Customer Operations Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Operations Advisor position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer operations or engineering services. Use specific examples to demonstrate how your background aligns with the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are interested in the position and how you can contribute to the client's success. Mention your enthusiasm for working on customer sites like Isover.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Carbon60 - Eng&Tech
✨Understand the Company
Before your interview, take some time to research the engineering company and its services. Knowing their background and what they specialize in will help you tailor your answers and show genuine interest.
✨Highlight Customer Service Skills
As a Customer Operations Advisor, your ability to handle customer inquiries and resolve issues is crucial. Prepare examples from your past experiences that demonstrate your strong communication and problem-solving skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer situations. Practice your responses to common scenarios to showcase your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the role and the company culture. This shows your enthusiasm and helps you determine if the position is the right fit for you.
