Era4 is seeking a customer-focused Technical Account Manager to act as the dedicated technical partner for Era4 customers throughout their lifecycle, combining infrastructure expertise with relationship management and service governance.
You will own onboarding, runbooks, and performance reviews, coordinate with Operations and Engineering, and ensure SLA commitments are met while guiding account-wide improvement initiatives.
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Technical Account Manager - AI Infra & GPU HPC employer: Carbon3ai Limited.
Era4 is an exceptional employer, offering a dynamic work environment in Bristol where innovation meets sustainability. As a Service Desk Analyst, you'll play a crucial role in supporting cutting-edge AI infrastructure while enjoying opportunities for professional growth and development within a mission-driven start-up culture that values diversity and inclusion.
