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- Tasks: Supervise customer operations and manage stock orders in a fast-paced environment.
- Company: Join a leading specialised industrial service provider in Leicestershire.
- Benefits: Competitive pay of £30,000/year with a structured work schedule.
- Why this job: Take the next step in your career and support a dynamic team.
- Qualifications: Basic IT skills and strong communication; experience in stores or procurement is a plus.
- Other info: 3-month contract with potential for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Take the next step in your career now. Carbon60 is looking to recruit a Customer Operations Supervisor to work for a leading Specialised Industrial Service Provider based in Leicestershire.
Pay rate: £30,000/annum, £14.42/hour.
Job type: 3 Month Contract.
Location: Leicestershire.
Hours: 8am - 4:30pm Monday - Friday, 40 hours/week (30 min break).
No overtime available.
The Role
- Support customers by placing and managing stock and non-stock orders.
- Expedite orders using the order system and liaise daily with suppliers.
- Ensure orders are placed within required timeframes for best price and lead time.
- Assist with booking in deliveries and allocating stock within the storeroom.
- Carry out manual handling of engineering components.
- Provide excellent service to on-site engineers collecting parts.
- Source non-stock items and update stock systems accordingly.
- Support on-site team operations during management absence to maintain service levels.
Essential Skills / Experience / Qualifications
- Confident with basic IT systems (email, data entry, stock/order systems).
- Comfortable working in a fast-paced, high-pressure environment.
- Able to meet the physical demands of manual handling.
- Experience in stores, procurement, office, or engineering environments is beneficial.
- Supervisory or ERP/stock system experience is advantageous but not essential.
- Strong Communication Skills And Customer-facing Experience.
Customer Operations Supervisor -372 in Loughborough employer: Carbon
Contact Detail:
Carbon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Supervisor -372 in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in customer operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've handled stock orders or improved service levels in previous roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Operations Supervisor -372 in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Operations Supervisor role. Highlight your experience in managing orders and stock, as well as any supervisory roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've provided excellent customer service or managed stock effectively in the past.
Show Off Your IT Skills: Since the role requires confidence with basic IT systems, make sure to mention any relevant software or systems you’ve used. We love seeing candidates who are tech-savvy and can handle data entry and order systems with ease!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Carbon
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Operations Supervisor role. Familiarise yourself with the key responsibilities like managing stock orders and liaising with suppliers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, prepare examples of how you've effectively communicated with customers or team members in the past. Think about situations where you resolved issues or improved service levels, as these will highlight your customer-facing experience.
✨Demonstrate Your IT Proficiency
As the job requires confidence with basic IT systems, be ready to discuss your experience with order systems and data entry. If you have any specific examples of how you've used these systems to improve efficiency or accuracy, share them during the interview.
✨Prepare for Fast-Paced Scenarios
Given the high-pressure environment mentioned in the job description, think of instances where you've thrived under pressure. Be prepared to discuss how you prioritise tasks and manage time effectively, especially when dealing with manual handling or urgent orders.
