At a Glance
- Tasks: Ensure smooth data flow and maintain exceptional service standards in a dynamic environment.
- Company: Join Carbon, a modern tech-driven company transforming the insurance industry.
- Benefits: Enjoy a warm culture, competitive salary, and opportunities for growth and innovation.
- Other info: Be part of a recognised Best Place to Work with excellent career development opportunities.
- Why this job: Make a meaningful impact while working with cutting-edge technology and collaborative teams.
- Qualifications: Strong analytical skills, attention to detail, and proficiency in Microsoft Excel required.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
At Carbon, we’re delegating differently by combining our strong insurance expertise with cutting-edge technology. As we rapidly scale globally and continue to advance Graphene, our proprietary data ecosystem, we remain guided by our core pillars of People, Partnerships and Innovation. If you want to join an exciting business powered by the latest technology, and are energized by collaboration, big ideas and making a meaningful impact on our partners, then this role is for you.
About Us
Founded in 2018, Carbon’s mission is to transform delegated underwriting and raise the standard for the industry. Our open underwriting model connects data, insight and people to enable stronger decisions and more dynamic portfolio management, bringing greater transparency, clarity and confidence to our partners and to the way the whole market works.
We’re proud to have been recognised by The Sunday Times as a Best Place to Work in both 2024 and 2025, reflecting our warm, inclusive culture and our energetic, entrepreneurial spirit. Our friendly, modern offices foster creativity and connection, while our partnership with Google Cloud demonstrates our commitment to innovation and technology at the highest level.
At Carbon, our values shape who we are every day: Win as one, Keep spirits high, Blaze a trail, Speak up, listen up. If you're looking to join a modern team with bold ambitions and real momentum, we'd love to meet you.
The Role
As an Associate Data Operations Analyst, you will play a pivotal role in ensuring the smooth, accurate, and timely flow of delegated authority data into Carbon’s ecosystem. Working closely with the Data Operations Team Lead, you’ll help maintain exceptional service standards, drive data quality, and support key stakeholders across the business. This position is ideal for someone who thrives in a detail-oriented environment, enjoys problem-solving, and wants to contribute to a modern, data-driven underwriting platform.
Key Responsibilities
- Operational: Process incoming bordereaux ensuring accuracy, completeness, and compliance with agreed service levels. Oversee the end-to-end bordereaux collection process, proactively identifying delays or risks and driving timely resolutions.
- Stakeholder & Third-Party Engagement: Communicate effectively with internal teams including Underwriting, Claims, and Finance to elevate issues, provide updates, and support decision-making. Liaise directly with brokers, coverholders, and third-party administrators (TPAs) to resolve data issues and ensure smooth data submissions.
- Data Quality & Problem Solving: Investigate and resolve data discrepancies, performing reconciliations to ensure confidence in downstream reporting and analytics.
- Continuous Improvement: Contribute to the evolution of Carbon’s delegated data processes, tools, and controls. Support initiatives that enhance automation, governance, and overall operational efficiency.
Preferred Experience
- Excellent knowledge of Microsoft Office suite, particularly Excel.
- Demonstrated analytical, troubleshooting, and problem‑solving capabilities.
- Excellent communication skills and the ability to work collaboratively in a fast‑paced environment.
- High level of attention to detail, with a strong focus on accuracy, data quality, and data integrity.
Data Operations Analyst: Precision, Partnerships & Impact in London employer: Carbon
At Carbon, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration. Our inclusive culture, recognised as one of the Best Places to Work, fosters creativity and personal growth, while our partnership with Google Cloud highlights our commitment to cutting-edge technology. Join us in our modern offices where you can thrive in a dynamic environment, contribute to meaningful projects, and be part of a team that values your input and encourages you to blaze your own trail.
StudySmarter Expert Advice🤫
We think this is how you could land Data Operations Analyst: Precision, Partnerships & Impact in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Carbon’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for innovation and how you can contribute to our mission of transforming delegated underwriting.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves data discrepancies and operational efficiency, be ready to discuss how you've tackled similar challenges in the past. We love hearing about your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Carbon.
We think you need these skills to ace Data Operations Analyst: Precision, Partnerships & Impact in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Data Operations Analyst role. Highlight your analytical abilities and any relevant experience in data management or operations to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about joining Carbon. Share specific examples of how your past experiences have prepared you for this role, and don’t forget to mention your passion for innovation and collaboration!
Showcase Your Attention to Detail:Since this role is all about accuracy and data quality, make sure your application is free from typos and errors. A polished application shows us you care about the details, which is crucial for the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to see your enthusiasm for joining our team at Carbon!
How to prepare for a job interview at Carbon
✨Know Your Data
Familiarise yourself with data operations and the specific tools mentioned in the job description, especially Excel. Be ready to discuss how you've used data analysis in past roles and how it can apply to the responsibilities at Carbon.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled data discrepancies or operational challenges in previous positions. Highlight your analytical thinking and troubleshooting abilities, as these are crucial for the role of Associate Data Operations Analyst.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Think of scenarios where you’ve had to communicate complex data issues to non-technical teams and how you resolved them.
✨Embrace Continuous Improvement
Research Carbon’s approach to innovation and be ready to discuss how you can contribute to enhancing their data processes. Share ideas on automation or efficiency improvements you've implemented in the past to demonstrate your proactive mindset.
