At a Glance
- Tasks: Ensure smooth data flow and maintain exceptional service standards in a dynamic environment.
- Company: Join Carbon, a modern tech-driven company transforming the insurance industry.
- Benefits: Enjoy a warm culture, competitive salary, and opportunities for professional growth.
- Other info: Recognised as a Best Place to Work, fostering creativity and collaboration.
- Why this job: Be part of an innovative team making a real impact with cutting-edge technology.
- Qualifications: Strong analytical skills, attention to detail, and proficiency in Microsoft Excel required.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
At Carbon, we’re delegating differently by combining our strong insurance expertise with cutting-edge technology. As we rapidly scale globally and continue to advance Graphene, our proprietary data ecosystem, we remain guided by our core pillars of People, Partnerships and Innovation. If you want to join an exciting business powered by the latest technology, and are energized by collaboration, big ideas and making a meaningful impact on our partners, then this role is for you.
About Us
Founded in 2018, Carbon’s mission is to transform delegated underwriting and raise the standard for the industry. Our open underwriting model connects data, insight and people to enable stronger decisions and more dynamic portfolio management, bringing greater transparency, clarity and confidence to our partners and to the way the whole market works.
We’re proud to have been recognised by The Sunday Times as a Best Place to Work in both 2024 and 2025, reflecting our warm, inclusive culture and our energetic, entrepreneurial spirit. Our friendly, modern offices foster creativity and connection, while our partnership with Google Cloud, where we are celebrated as a success story, demonstrates our commitment to innovation and technology at the highest level.
At Carbon, our values shape who we are every day: Win as one, Keep spirits high, Blaze a trail, Speak up, listen up. If you're looking to join a modern team with bold ambitions and real momentum, we'd love to meet you.
The Role
As an Associate Data Operations Analyst, you will play a pivotal role in ensuring the smooth, accurate, and timely flow of delegated authority data into Carbon’s ecosystem. Working closely with the Data Operations Team Lead, you’ll help maintain exceptional service standards, drive data quality, and support key stakeholders across the business. This position is ideal for someone who thrives in a detail-oriented environment, enjoys problem-solving, and wants to contribute to a modern, data-driven underwriting platform.
Key Responsibilities
- Operational: Process incoming bordereaux ensuring accuracy, completeness, and compliance with agreed service levels. Oversee the end-to-end bordereaux collection process, proactively identifying delays or risks and driving timely resolutions.
- Stakeholder & Third-Party Engagement: Communicate effectively with internal teams including Underwriting, Claims, and Finance to elevate issues, provide updates, and support decision-making. Liaise directly with brokers, coverholders, and third-party administrators (TPAs) to resolve data issues and ensure smooth data submissions.
- Data Quality & Problem Solving: Investigate and resolve data discrepancies, performing reconciliations to ensure confidence in downstream reporting and analytics.
- Continuous Improvement: Contribute to the evolution of Carbon’s delegated data processes, tools, and controls. Support initiatives that enhance automation, governance, and overall operational efficiency.
Preferred Experience
- Excellent knowledge of Microsoft Office suite, particularly Excel.
- Demonstrated analytical, troubleshooting, and problem‑solving capabilities.
- Excellent communication skills and the ability to work collaboratively in a fast‑paced environment.
- High level of attention to detail, with a strong focus on accuracy, data quality, and data integrity.
Associate Data Operations Analyst in London employer: Carbon
At Carbon, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration. Our inclusive culture, recognised as one of the Best Places to Work by The Sunday Times, fosters creativity and personal growth, while our partnership with Google Cloud highlights our commitment to cutting-edge technology. As an Associate Data Operations Analyst, you'll not only contribute to a dynamic data-driven environment but also enjoy opportunities for professional development in a supportive and energetic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Data Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Carbon. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Carbon’s values and recent projects. Show us how your skills align with our mission and how you can contribute to our innovative culture. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves data discrepancies and operational efficiency, be ready to tackle some real-world scenarios during your interview. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Carbon.
We think you need these skills to ace Associate Data Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Associate Data Operations Analyst role. Highlight your analytical abilities and any relevant experience in data management to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about joining Carbon. Share your passion for data operations and how you can contribute to our mission of transforming delegated underwriting.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled data discrepancies or improved processes in the past. We love seeing candidates who can think critically and drive continuous improvement!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Carbon!
How to prepare for a job interview at Carbon
✨Know Your Data
Familiarise yourself with data operations and the specific tools mentioned in the job description, especially Excel. Brush up on your analytical skills and be ready to discuss how you've used data to solve problems in past roles.
✨Understand Carbon's Culture
Research Carbon’s values and mission. Be prepared to share how you align with their core pillars of People, Partnerships, and Innovation. Showing that you resonate with their culture can set you apart from other candidates.
✨Prepare for Scenario Questions
Think of examples from your previous experience where you had to resolve data discrepancies or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Engage with Stakeholders
Since the role involves liaising with various teams and third parties, prepare to discuss how you’ve successfully communicated and collaborated in the past. Highlight any experiences where you elevated issues or provided updates to stakeholders.
