At a Glance
- Tasks: Ensure smooth data flow and maintain high service standards in a dynamic environment.
- Company: Join Carbon, a modern tech-driven company transforming the insurance industry.
- Benefits: Enjoy a vibrant culture, competitive salary, and opportunities for professional growth.
- Other info: Be part of a recognised Best Place to Work with excellent career advancement opportunities.
- Why this job: Make a real impact by working with cutting-edge technology and innovative data solutions.
- Qualifications: Strong analytical skills, attention to detail, and proficiency in Microsoft Excel required.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
At Carbon, we’re delegating differently by combining our strong insurance expertise with cutting-edge technology. As we rapidly scale globally and continue to advance Graphene, our proprietary data ecosystem, we remain guided by our core pillars of People, Partnerships and Innovation. If you want to join an exciting business powered by the latest technology, and are energized by collaboration, big ideas and making a meaningful impact on our partners, then this role is for you.
About Us
Founded in 2018, Carbon’s mission is to transform delegated underwriting and raise the standard for the industry. Our open underwriting model connects data, insight and people to enable stronger decisions and more dynamic portfolio management, bringing greater transparency, clarity and confidence to our partners and to the way the whole market works. We’re proud to have been recognised by The Sunday Times as a Best Place to Work in both 2024 and 2025, reflecting our warm, inclusive culture and our energetic, entrepreneurial spirit. Our friendly, modern offices foster creativity and connection, while our partnership with Google Cloud demonstrates our commitment to innovation and technology at the highest level. At Carbon, our values shape who we are every day: Win as one, Keep spirits high, Blaze a trail, Speak up, listen up. If you're looking to join a modern team with bold ambitions and real momentum, we'd love to meet you.
The Role
As an Associate Data Operations Analyst, you will play a pivotal role in ensuring the smooth, accurate, and timely flow of delegated authority data into Carbon’s ecosystem. Working closely with the Data Operations Team Lead, you’ll help maintain exceptional service standards, drive data quality, and support key stakeholders across the business. This position is ideal for someone who thrives in a detail-oriented environment, enjoys problem-solving, and wants to contribute to a modern, data-driven underwriting platform.
Key Responsibilities
- Operational: Process incoming bordereaux ensuring accuracy, completeness, and compliance with agreed service levels. Oversee the end-to-end bordereaux collection process, proactively identifying delays or risks and driving timely resolutions.
- Stakeholder & Third-Party Engagement: Communicate effectively with internal teams including Underwriting, Claims, and Finance to elevate issues, provide updates, and support decision-making. Liaise directly with brokers, coverholders, and third-party administrators (TPAs) to resolve data issues and ensure smooth data submissions.
- Data Quality & Problem Solving: Investigate and resolve data discrepancies, performing reconciliations to ensure confidence in downstream reporting and analytics.
- Continuous Improvement: Contribute to the evolution of Carbon’s delegated data processes, tools, and controls. Support initiatives that enhance automation, governance, and overall operational efficiency.
Preferred Experience
- Excellent knowledge of Microsoft Office suite, particularly Excel.
- Demonstrated analytical, troubleshooting, and problem‑solving capabilities.
- Excellent communication skills and the ability to work collaboratively in a fast‑paced environment.
- High level of attention to detail, with a strong focus on accuracy, data quality, and data integrity.
Data Operations Analyst: Precision, Partnerships & Impact employer: Carbon
At Carbon, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration. Our inclusive culture, recognised as one of the Best Places to Work, fosters personal and professional growth, while our modern offices and partnership with Google Cloud provide a dynamic environment for creativity and impact. Join us as an Associate Data Operations Analyst and be part of a team that values your contributions and empowers you to make a meaningful difference in the world of delegated underwriting.
StudySmarter Expert Advice🤫
We think this is how you could land Data Operations Analyst: Precision, Partnerships & Impact
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Carbon and its innovative approach. Understand their values and how they align with your own. We want to see your passion for collaboration and making an impact, so be ready to share how you can contribute!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves data quality and troubleshooting, brush up on your analytical abilities. We love seeing candidates who can think on their feet and tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals who are ready to join our modern team and make a difference.
We think you need these skills to ace Data Operations Analyst: Precision, Partnerships & Impact
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Data Operations Analyst role. Highlight your analytical abilities and any relevant experience in data management or operations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about joining Carbon and how you can contribute to our mission. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Carbon!
How to prepare for a job interview at Carbon
✨Know Your Data
Familiarise yourself with data operations and the specific tools mentioned in the job description, especially Excel. Brush up on your analytical skills and be ready to discuss how you've used data to solve problems in past roles.
✨Understand Carbon's Culture
Research Carbon’s values and mission. Be prepared to share how you align with their core pillars of People, Partnerships, and Innovation. Showing that you resonate with their culture can set you apart from other candidates.
✨Prepare for Scenario Questions
Think of examples from your previous experience where you had to resolve data discrepancies or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Engage with Stakeholders
Since the role involves liaising with various teams and third parties, prepare to discuss how you’ve successfully communicated and collaborated with different stakeholders in the past. Highlight your ability to elevate issues and drive resolutions.
