At a Glance
- Tasks: Ensure smooth data flow and maintain exceptional service standards in a dynamic environment.
- Company: Join Carbon, a modern tech-driven company transforming the insurance industry.
- Benefits: Enjoy a vibrant culture, competitive salary, and opportunities for professional growth.
- Other info: Recognised as a Best Place to Work, fostering creativity and collaboration.
- Why this job: Be part of an innovative team making a real impact with cutting-edge technology.
- Qualifications: Strong analytical skills, attention to detail, and proficiency in Microsoft Excel required.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
At Carbon, we’re delegating differently by combining our strong insurance expertise with cutting-edge technology. As we rapidly scale globally and continue to advance Graphene, our proprietary data ecosystem, we remain guided by our core pillars of People, Partnerships and Innovation. If you want to join an exciting business powered by the latest technology, and are energized by collaboration, big ideas and making a meaningful impact on our partners, then this role is for you.
About Us
Founded in 2018, Carbon’s mission is to transform delegated underwriting and raise the standard for the industry. Our open underwriting model connects data, insight and people to enable stronger decisions and more dynamic portfolio management, bringing greater transparency, clarity and confidence to our partners and to the way the whole market works. We’re proud to have been recognised by The Sunday Times as a Best Place to Work in both 2024 and 2025, reflecting our warm, inclusive culture and our energetic, entrepreneurial spirit. Our friendly, modern offices foster creativity and connection, while our partnership with Google Cloud, where we are celebrated as a success story, demonstrates our commitment to innovation and technology at the highest level. At Carbon, our values shape who we are every day: Win as one, Keep spirits high, Blaze a trail, Speak up, listen up. If you're looking to join a modern team with bold ambitions and real momentum, we'd love to meet you.
The Role
As an Associate Data Operations Analyst, you will play a pivotal role in ensuring the smooth, accurate, and timely flow of delegated authority data into Carbon’s ecosystem. Working closely with the Data Operations Team Lead, you’ll help maintain exceptional service standards, drive data quality, and support key stakeholders across the business. This position is ideal for someone who thrives in a detail-oriented environment, enjoys problem-solving, and wants to contribute to a modern, data-driven underwriting platform.
Key Responsibilities
- Operational: Process incoming bordereaux ensuring accuracy, completeness, and compliance with agreed service levels. Oversee the end-to-end bordereaux collection process, proactively identifying delays or risks and driving timely resolutions.
- Stakeholder & Third-Party Engagement: Communicate effectively with internal teams including Underwriting, Claims, and Finance to elevate issues, provide updates, and support decision-making. Liaise directly with brokers, coverholders, and third-party administrators (TPAs) to resolve data issues and ensure smooth data submissions.
- Data Quality & Problem Solving: Investigate and resolve data discrepancies, performing reconciliations to ensure confidence in downstream reporting and analytics.
- Continuous Improvement: Contribute to the evolution of Carbon’s delegated data processes, tools, and controls. Support initiatives that enhance automation, governance, and overall operational efficiency.
Preferred Experience
- Excellent knowledge of Microsoft Office suite, particularly Excel.
- Demonstrated analytical, troubleshooting, and problem‑solving capabilities.
- Excellent communication skills and the ability to work collaboratively in a fast‑paced environment.
- High level of attention to detail, with a strong focus on accuracy, data quality, and data integrity.
Associate Data Operations Analyst employer: Carbon
At Carbon, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration. Our inclusive culture, recognised as one of the Best Places to Work, fosters personal and professional growth, while our modern offices and partnership with Google Cloud provide a dynamic environment for creativity and technological advancement. As an Associate Data Operations Analyst, you'll not only contribute to a cutting-edge data ecosystem but also enjoy opportunities for continuous improvement and impactful work within a supportive team.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Data Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Carbon. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Carbon’s values and recent projects. Show us how your skills align with our mission and how you can contribute to our innovative culture. We love seeing candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves data discrepancies and operational efficiency, be ready to tackle some real-world scenarios during your interview. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Carbon.
We think you need these skills to ace Associate Data Operations Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Associate Data Operations Analyst role. Highlight your analytical abilities and any relevant experience in data management to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about joining Carbon and how you can contribute to our mission. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Carbon
✨Know Your Data
Familiarise yourself with data operations and the specific tools mentioned in the job description, especially Excel. Brush up on your analytical skills and be ready to discuss how you've used data to solve problems in past roles.
✨Understand Carbon's Culture
Research Carbon’s values and mission. Be prepared to share how you align with their core pillars of People, Partnerships, and Innovation. Showing that you resonate with their culture can set you apart from other candidates.
✨Prepare for Stakeholder Scenarios
Think of examples where you've effectively communicated with different teams or stakeholders. Be ready to discuss how you’ve resolved issues or improved processes, as this role involves a lot of collaboration and problem-solving.
✨Show Your Attention to Detail
Since the role requires a high level of accuracy, prepare to demonstrate your attention to detail. You might be asked about how you ensure data quality in your work, so have specific examples ready to illustrate your meticulous approach.
