At a Glance
- Tasks: Ensure smooth data flow and maintain high data quality in a dynamic environment.
- Company: Join Carbon, a modern tech-driven insurance company with a vibrant culture.
- Benefits: Enjoy a supportive workplace, competitive salary, and opportunities for growth.
- Other info: Collaborative atmosphere with a focus on continuous improvement and automation.
- Why this job: Be part of an innovative team making a real impact in the insurance industry.
- Qualifications: Strong analytical skills and proficiency in Microsoft Excel required.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
At Carbon, we’re delegating differently by combining our strong insurance expertise with cutting edge technology. As we rapidly scale globally, and continue to advance Graphene, our proprietary data ecosystem, we remain guided by our core pillars of People, Partnerships and Innovation. If you want to join an exciting business powered by the latest technology, and are energised by collaboration, big ideas and making a meaningful impact on our partners, then this role is for you.
About Us
Founded in 2018, Carbon’s mission is to transform delegated underwriting and raise the standard for the industry. Our open underwriting model connects data, insight and people to enable stronger decisions and more dynamic portfolio management, bringing greater transparency, clarity and confidence to our partners and to the way the whole market works. We’re proud to have been recognised by The Sunday Times as a Best Place to Work in both 2024 and 2025, reflecting our warm, inclusive culture and our energetic, entrepreneurial spirit. Our friendly, modern offices foster creativity and connection, while our partnership with Google Cloud, where we are celebrated as a success story, demonstrates our commitment to innovation and technology at the highest level. At Carbon, our values shape who we are every day: Win as one, Keep spirits high, Blaze a trail, Speak up, listen up. If you're looking to join a modern team with bold ambitions and real momentum, we'd love to meet you.
The Role
As an Associate Data Operations Analyst, you will play a pivotal role in ensuring the smooth, accurate, and timely flow of delegated authority data into Carbon’s ecosystem. Working closely with the Data Operations Team Lead, you’ll help maintain exceptional service standards, drive data quality, and support key stakeholders across the business. This position is ideal for someone who thrives in a detail‑oriented environment, enjoys problem-solving, and wants to contribute to a modern, data-driven underwriting platform.
Key Responsibilities
- Operational: Process incoming bordereaux ensuring accuracy, completeness, and compliance with agreed service levels. Oversee the end-to-end bordereaux collection process, proactively identifying delays or risks and driving timely resolutions.
- Stakeholder & Third-Party Engagement: Communicate effectively with internal teams including Underwriting, Claims, and Finance to expose issues, provide updates, and support decision‑making. Liaise directly with brokers, coverholders, and third-party administrators (TPAs) to resolve data issues and ensure smooth data submissions.
- Data Quality & Problem Solving: Investigate and resolve data discrepancies, performing reconciliations to ensure confidence in downstream reporting and analytics.
- Continuous Improvement: Contribute to the evolution of Carbon’s delegated data processes, tools, and controls. Support initiatives that enhance automation, governance, and overall operational efficiency.
Preferred Level of Experience
- Excellent knowledge of Microsoft Office suite, particularly Excel.
- Demonstrated analytical, troubleshooting, and problem‑solving capabilities.
- Excellent communication skills and the ability to work collaboratively in a fast‑paced environment.
- High level of attention to detail, with a strong focus on accuracy, data quality, and data integrity.
Data Operations Analyst - Data Quality & Automation employer: Carbon Underwriting
At Carbon, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration. Our inclusive culture, recognised as one of the Best Places to Work, fosters personal and professional growth, while our partnership with Google Cloud ensures you are at the forefront of technology in a vibrant office environment. Join us as an Associate Data Operations Analyst and be part of a team that values your contributions and empowers you to make a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Data Operations Analyst - Data Quality & Automation
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Carbon’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for innovation and how you can contribute to our mission of transforming delegated underwriting.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves data quality and troubleshooting, be ready to tackle some real-world scenarios during your interview. We love seeing candidates who can think on their feet and come up with creative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Carbon.
We think you need these skills to ace Data Operations Analyst - Data Quality & Automation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Data Operations Analyst role. Highlight your analytical abilities and any experience with data quality and automation, as these are key for us at Carbon.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about joining Carbon and how you can contribute to our mission. Be sure to mention your problem-solving skills and attention to detail.
Showcase Your Communication Skills:Since you'll be liaising with various teams and stakeholders, it's important to demonstrate your communication prowess. Use clear and concise language in your application to show us you can convey complex information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and you’ll have access to all the latest updates about the role and our company!
How to prepare for a job interview at Carbon Underwriting
✨Know Your Data Inside Out
Make sure you brush up on your data knowledge, especially around data quality and automation. Familiarise yourself with common data discrepancies and how to resolve them, as well as the tools and processes used in data operations. This will show that you're not just interested in the role but also understand its core responsibilities.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully identified and resolved data issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical capabilities and how you can contribute to Carbon's mission of maintaining high data quality.
✨Communicate Like a Pro
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Think about how you would explain complex data issues to non-technical team members. Good communication skills are key, so be ready to showcase your ability to collaborate effectively.
✨Embrace Continuous Improvement
Research Carbon’s approach to innovation and continuous improvement in data processes. Be prepared to discuss how you can contribute to enhancing operational efficiency and automation. Showing that you’re proactive about improving systems will align well with their values and culture.
