Supply Chain Coordinator

Carbon Three Sixty (CTS) is a high-value engineering and manufacturing SME focused on developing and producing advanced structures using composite materials, such as high-performance wheels and electric motor components.

Significant growth defines the operational environment.

Our products typically start in low-volume R&D before transitioning rapidly into high-rate production.

This journey demands a Supply Chain function that is not just reactive, but strategic, data-driven, and robust.

The Operations team, supported by systems like Google Workspace, Xero, Slack, Hub Spot, and Whats App, must ensure the seamless flow of materials—from managing technical lead times of specialised raw goods to guaranteeing high inventory accuracy—to prevent any halt on the production line.

The Supply Chain and Office Coordinator role is critical to this mission, acting as the foundation that will stabilise and optimise our processes, enabling the company to successfully bridge the gap between niche R&D and high-volume commercial success.

Job Summary

The Supply Chain and Office Coordinator is responsible for executing the day-to-day procurement, logistics, and inventory control activities necessary to sustain Carbon Three Sixty’s manufacturing operations.

This role is fundamental to ensuring material availability, data integrity, and efficiency as the company rapidly scales toward the £50m growth target.

The coordinator must ensure that supply chain processes are robust, compliant, and optimised for high-value, low-volume to high-rate transition in a technical engineering environment.

Key Responsibilities & Performance Metrics

This role is responsible for the following primary areas, with success measured by On-Time, In-Full (OTIF) delivery metrics, inventory accuracy, and lead-time adherence.

• Procurement and Order Execution
• Process

Management: Own the end-to-end processing and formal placement of Purchase Orders (POs) for raw materials, components, and outsourced services, ensuring full alignment with system requirements and budgetary controls (primarily managed via Xero and the ERP/MRP system).

• Expediting & Tracking: Proactively track and expedite all open orders.

Communicate potential lead-time risks or changes to internal stakeholders using Slack and update the ERP/MRP system immediately.

• Supplier

Communication: Serve as the primary point of contact for routine supplier correspondence, confirming order details and managing day-to-day queries via professional email, telephone, and approved Whats App channels where required for rapid response.

• Discrepancy Resolution: Work closely with the Finance function to resolve invoice discrepancies and with Goods Inwards regarding quantity or quality non-conformances.
• Inventory and Systems Management
• Data

Integrity: Maintain absolute integrity of inventory master data within the ERP/MRP system, including accurate part numbers, lead times, safety stock levels, and minimum order quantities.

• Stock

Control: Monitor stock levels daily to prevent shortages and identify excess/obsolete inventory.

Assist in planning and executing regular physical and cyclical stock-takes, investigating and reconciling all discrepancies.

• Documentation: Ensure all material certificates, batch records, and quality documentation are correctly filed and accessible within the Google Drive structure (Google Workspace).
• System Audits & Prevention: Implement and perform regular system audits, cross-referencing physical and digital records to preemptively identify and correct data input errors, thereby safeguarding the accuracy of all downstream planning and financial reporting.
• Logistics and Shipments
• Inbound & Outbound: Coordinate all freight and transport movements for inbound materials and finished product shipments, selecting the optimal carrier based on cost, lead time, and value of goods
• Compliance: Prepare all required domestic and international shipping paperwork, including Commercial Invoices, Packing Lists, and Customs documentation, ensuring legal and regulatory compliance.
• Continuous Improvement & Reporting
• Data Analysis: Utilise Google Sheets and the upcoming ERP/MRP system to pull and analyse core supply chain data (e. g., OTIF, lead time variability, supplier performance).
• Reporting: Generate routine performance reports for the Operations Director, highlighting key trends and risks.
• Process

Optimisation: Actively participate in and champion initiatives to enhance supply chain efficiency, reduce operational costs, and streamline processes to support the business scaling model.

• Stakeholder Support
• Reporting & Governance – Provide necessary, verified data and reports (e. g., inventory health, supplier risk) to the Operations Director to support the delivery of monthly performance metrics and strategic updates to the Senior Management Team and the Board of Directors.

Education & Experience

• GCSEs (or equivalent) in Maths and English
• Previous experience (1-2 years) in an administrative, logistics, or supply chain support role, ideally within a technical manufacturing or engineering SME.
• Familiarity with the challenges and demands of a high-value, rapidly scaling business is a significant advantage. Technical & System Proficiency
• ERP/MRP System Experience: Demonstrated capability to operate and maintain master data within an Enterprise Resource Planning/Material Requirements Planning system.

This role is based at the Chippenham Site.

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