Qualifications
- Minimum 1 year of experience as a Medical Assistant or similar clinical support role, preferably in an urgent care, emergency, or ambulatory care setting
- A current Medical Assistant Certification (CMA, RMA, CCMA, NCMA) and CPR/BLS certification are required
- Demonstrated proficiency in blood draws (phlebotomy), including safe venipuncture technique and specimen handling
- Demonstrated proficiency in administering injections, including vaccines and medications, in accordance with provider orders and protocols
- Demonstrated ability to perform and obtain quality EKGs, including proper lead placement and basic troubleshooting of equipment
- Strong patient care skills, with the ability to interact compassionately and professionally with patients of all ages in a fast-paced environment
- Experience with medical records documentation (electronic or paper), with attention to accuracy, completeness, and confidentiality
- Professional phone etiquette and clear verbal communication skills for interacting with patients, providers, and staff
- Ability to work 10-hour shifts on Monday and Wednesday (8:45 a.m. to 7:00 p.m.)
Responsibilities
- Greet and room patients, obtain and document accurate vital signs, medical histories, and chief complaints in the medical record system
- Perform blood draws (phlebotomy), administer injections, and conduct EKGs in accordance with provider orders and clinical protocols
- Prepare patients and exam rooms for procedures, ensuring proper supplies, equipment, and infection control standards are maintained
- Support providers during examinations and minor urgent care procedures by setting up instruments, assisting as needed, and providing patient support
- Manage medical records, including accurate and timely documentation of patient encounters, treatments, and test results
- Answer phones and respond to patient inquiries with professional phone etiquette, routing calls and messages appropriately
- Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests
- Coordinate patient flow to minimize wait times, including communicating with front desk, providers, and other staff regarding room availability and patient status
- Perform basic diagnostic support such as point-of-care testing (as permitted) and ensure proper specimen handling, labeling, and documentation
- Maintain a clean, safe, and well-stocked clinical environment, including cleaning and restocking exam rooms between patients
- Follow all clinic policies, safety protocols, and regulatory requirements to ensure patient and staff safety in the urgent care setting
- Collaborate with the urgent care team to support a patient-centered, efficient, and compassionate care environment during 10-hour shifts
- Will be required to cover front desk for part or all of a shift
- Knowledge of basic infection control practices and standard precautions in a clinical environment
Medical Assistant Part Time in Somerset employer: Carbon Health
As a Medical Assistant in our Urgent Care Clinic, you will thrive in a dynamic and supportive environment that prioritises high-quality patient care. We offer competitive benefits, a collaborative work culture, and ample opportunities for professional growth, ensuring that you can develop your skills while making a meaningful impact on the lives of our patients. Join us in delivering compassionate care in a fast-paced setting where your contributions are valued and recognised.
