At a Glance
- Tasks: Manage client relationships and set up high-level appointments for innovative marketing agencies.
- Company: Join Carbon Global, a multi-award-winning business development agency.
- Benefits: Enjoy hybrid working, personal development, and well-being support.
- Other info: Monthly team activities and a supportive work environment focused on growth.
- Why this job: Be part of a dynamic team making an impact in the creative and healthcare sectors.
- Qualifications: Organised, proactive, and experienced in nurturing client relationships.
The predicted salary is between 30000 - 39000 £ per year.
Location: Farringdon
Salary: £30,000 per annum + Up to £9k bonus
Job type: Full time, Permanent
Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.
The Role:
We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them.
The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor.
Your Responsibilities:
- Outreach: Representing the client(s) in a professional way
- Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client.
- Booking two/a number of meetings a week and managing changes in scheduling in a timely manner
- Maintaining agreed outreach volumes consistently
Client Management:
- Preparing and leading meetings with the client, building client rapport and trust
- Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas
- Supporting the client strategy with the implementation of bespoke client campaigns
- Working with your CSM to ensure ongoing client satisfaction
Admin:
- Comfortable using a CRM system, Google Sheets, and following internal processes
- Logging conversations with clear actions and next steps
- Reading and responding to emails in a timely manner
About you:
Required Attributes:
- Organised and attentive to client needs
- Experience in managing and nurturing relationships
- Confident reaching out to new leads to introduce the client
- Experience with either Google Workspace or Microsoft Office
- Excellent English language skills, verbal and written
- Highly focused and organised with a desire to learn and grow
- Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment
- Proactive and comfortable contributing to discussions
- Self-motivated to problem-solve
- Eye for detail
- Good communicator and able to read and adapt to social cues
- Ability to anticipate and identify client issues
- Can take detailed notes during conversations.
Desired Attributes:
- Experience with CRM systems, ideally Hubspot
- Knowledge of GDPR and data protection practices
- Touch typing
- Additional languages
Benefits:
- Hybrid working.
- Office drinks/dinner or activity once a month in Central London
- Extensive ongoing personal development
- Unlimited access to therapy on our well-being platform
- Access to company library and company Book Club
- Free sanitary products at our Farringdon office
- Implemented Anti-harassment Policy
- Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment.
- 20 days Holiday + 8 public holidays + extra paid day off for your Birthday
- x2 Mental Health mornings off/ year
- Monthly 1-2-1's with Company Director to discuss development and well-being
- A supportive team that values quality work but also believes in a healthy work/life balance
- 10% Discount on drinks at local Coffee Shop
Our Values:
- Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation
- Integrity - Making choices that are well thought-out, ethical and fair
- Human first - Work life does not come at a cost to personal life
- Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected
- Hard work - Passion for ongoing learning and development
Our Awards:
Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026
Please note: Our office is accessible via stairs only
Account Manager in London employer: Carbon Global
Carbon Global is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model in the vibrant area of Farringdon. With extensive personal development opportunities, a supportive team culture, and unique benefits such as unlimited access to therapy and regular workshops, employees are encouraged to thrive both personally and professionally. Join us to be part of a multi-award-winning agency that values innovation, integrity, and a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or even at local events. You never know who might have a lead on that perfect Account Manager role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how you can nurture client relationships and manage their needs effectively. Show them you’re the right fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups. After meeting someone or having an interview, drop them a quick message to thank them and reiterate your interest. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows you’re keen. Plus, it’s a great way to get noticed by our team!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in nurturing client relationships and managing outreach, as these are key aspects of the job.
Show Off Your Organisational Skills:Since the role requires juggling multiple tasks and adapting to shifting priorities, give examples of how you've successfully managed your time and organised information in previous roles.
Communicate Clearly:Your written communication skills are crucial for this position. Ensure your application is well-structured, free of errors, and clearly conveys your enthusiasm for the role and the company.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Carbon Global
✨Know Your Client
Before the interview, research Carbon Global and their clients. Understand their focus on the Creative and Healthcare sectors, and think about how you can contribute to nurturing those client relationships. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Organisational Skills
As an Account Manager, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Bring a notepad to jot down important points during the interview, demonstrating your attention to detail and ability to follow up on discussions.
✨Practice Your Communication
Since this role involves a lot of communication, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. Focus on how you can adapt your communication style to different clients, as this is crucial for building rapport.
✨Be Ready to Discuss Strategy
Think about how you would approach client outreach and relationship management. Be prepared to discuss strategies you've used in the past or ideas you have for the future. This shows that you're proactive and ready to contribute to the team’s success right from the start.
