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For Companies At a Glance
- Tasks: Manage client relationships and set up high-level appointments for innovative marketing agencies.
- Company: Join a multi-award-winning business development agency focused on creativity and healthcare.
- Benefits: Hybrid work, personal development, mental health support, and fun team activities.
- Why this job: Be part of a dynamic team making a real impact in the marketing world.
- Qualifications: Organised, proactive, and experienced in nurturing client relationships.
- Other info: Enjoy a supportive culture that values work-life balance and ongoing learning.
The predicted salary is between 30000 - 42000 £ per year.
Location: Farringdon
Salary: £30,000 per annum + Up to £9k bonus
Job type: Full time, Permanent
Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.
The Role
We are looking for someone to join our growing team. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK.
Outreach Your Responsibilities
- Represent the client(s) in a professional way
- Nurture prospects, build ongoing relationships and ensure that all meetings booked are qualified and communicated well with your client
- Book two or more meetings a week and manage schedule changes in a timely manner
- Maintain agreed outreach volumes consistently
Client Management
- Prepare and lead meetings with the client, building client rapport and trust
- Prepare well-written and detailed briefing notes for the client before they attend meetings, with clear objectives and focus areas
- Support the client strategy with the implementation of bespoke client campaigns
- Work with your CSM to ensure ongoing client satisfaction
Admin
- Comfortable using a CRM system, Google Sheets, and following internal processes
- Log conversations with clear actions and next steps
- Read and respond to emails in a timely manner
About You
Required Attributes
- Organised and attentive to client needs
- Experience in managing and nurturing relationships
- Confident reaching out to new leads to introduce the client
- Experience with either Google Workspace or Microsoft Office
- Excellent English language skills, verbal and written
- Highly focused and organised with a desire to learn and grow
- Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment
- Proactive and comfortable contributing to discussions
- Self-motivated to problem-solve
- Eye for detail
- Good communicator and able to read and adapt to social cues
- Ability to anticipate and identify client issues
- Can take detailed notes during conversations
Desired Attributes
- Experience with CRM systems, ideally HubSpot
- Knowledge of GDPR and data protection practices
- Touch typing
- Additional languages
Benefits
- Hybrid working
- Office drinks/dinner or activity once a month in Central London
- Extensive ongoing personal development
- Unlimited access to therapy on our well-being platform
- Access to company library and company Book Club
- Free sanitary products at our Farringdon office
- Implemented Anti-harassment Policy
- Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment
- 20 days Holiday + 8 public holidays + extra paid day off for your Birthday
- 2 Mental Health mornings off per year
- Monthly 1-2-1's with Company Director to discuss development and well-being
- A supportive team that values quality work but also believes in a healthy work/life balance
- 10% Discount on drinks at local Coffee Shop
Our Values
- Multidimensional innovation – Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation
- Integrity – Making choices that are well thought-out, ethical and fair
- Human first – Work life does not come at a cost to personal life
- Collegiality – Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected
- Hard work – Passion for ongoing learning and development
Our Awards
Best Global Business Development & Lead Generation Agency – Global 100 Awards 2022, 2023, 2024, 2025, and 2026
Please note: Our office is accessible via stairs only.
Account and Business Development Manager employer: Carbon Global
Contact Detail:
Carbon Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account and Business Development Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or even at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! You never know when you might bump into someone who could help you land that dream job. Be ready to explain who you are and what you bring to the table in a clear and engaging way.
✨Tip Number 3
Follow up after interviews or meetings. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you're genuinely interested in the role and the company.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are keen to join our team. It shows initiative and makes it easier for us to connect with you.
We think you need these skills to ace Account and Business Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account and Business Development Manager role. Highlight your experience in nurturing client relationships and managing outreach, as these are key aspects of the job.
Show Off Your Organisational Skills: Since this role requires juggling multiple tasks and adapting to shifting priorities, give examples of how you've successfully managed your time and organised information in previous roles. We love a good planner!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your excellent English skills and ensure that your passion for the role shines through without any fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Carbon Global
✨Know Your Client
Before the interview, research Carbon Global and their clients. Understand their focus on the Creative and Healthcare sectors. This will help you demonstrate your knowledge and show how you can nurture client relationships effectively.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully balanced multiple priorities in previous roles. Highlight your experience with CRM systems and how you log conversations and actions.
✨Demonstrate Communication Prowess
Since this role involves a lot of communication, practice articulating your thoughts clearly. Be ready to discuss how you adapt your communication style based on social cues and client needs. This will show that you're a good fit for building rapport.
✨Prepare Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team dynamics or how they measure client satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
