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For Companies At a Glance
- Tasks: Manage client relationships and set up high-level appointments for innovative marketing agencies.
- Company: Join a multi-award-winning business development agency focused on creativity and healthcare.
- Benefits: Enjoy hybrid working, personal development, and a supportive team culture.
- Why this job: Make an impact by nurturing client relationships in a dynamic and innovative environment.
- Qualifications: Organisational skills and experience in managing client relationships are essential.
- Other info: Monthly team activities and a strong focus on mental health and well-being.
Before applying for this role, please read the following information about this opportunity found below.
Location: Farringdon
Salary: £30,000 per annum + Up to £9k bonus
Job type: Full time, Permanent
Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.
The Role:
We are looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them.
The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK; we cannot sponsor.
Your Responsibilities:
- Outreach: Representing the client(s) in a professional way, nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner. Maintaining agreed outreach volumes consistently.
- Client Management: Preparing and leading meetings with the client, building client rapport and trust. Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas. Supporting the client strategy with the implementation of bespoke client campaigns. Working with your CSM to ensure ongoing client satisfaction.
- Admin: Comfortable using a CRM system, Google Sheets, and following internal processes. Logging conversations with clear actions and next steps. Reading and responding to emails in a timely manner.
About you:
Required Attributes:
- Organised and attentive to client needs.
- Experience in managing and nurturing relationships.
- Confident reaching out to new leads to introduce the client.
- Experience with either Google Workspace or Microsoft Office.
- Excellent English language skills, verbal and written.
- Highly focused and organised with a desire to learn and grow.
- Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment.
- Proactive and comfortable contributing to discussions.
- Self-motivated to problem-solve.
- Eye for detail.
- Good communicator and able to read and adapt to social cues.
- Ability to anticipate and identify client issues.
- Can take detailed notes during conversations.
Desired Attributes:
- Experience with CRM systems, ideally Hubspot.
- Knowledge of GDPR and data protection practices.
- Touch typing.
- Additional languages.
Benefits:
- Hybrid working.
- Office drinks/dinner or activity once a month in Central London.
- Extensive ongoing personal development.
- Unlimited access to therapy on our well-being platform.
- Access to company library and company Book Club.
- Free sanitary products at our Farringdon office.
- Implemented Anti-harassment Policy.
- Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment.
- 20 days Holiday + 8 public holidays + extra paid day off for your Birthday.
- x2 Mental Health mornings off/year.
- Monthly 1-2-1's with Company Director to discuss development and well-being.
- A supportive team that values quality work but also believes in a healthy work/life balance.
- 10% Discount on drinks at local Coffee Shop.
Our Values:
- Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation.
- Integrity - Making choices that are well thought-out, ethical and fair.
- Human first - Work life does not come at a cost to personal life.
- Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration.
- Hard work - Passion for ongoing learning and development.
Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026.
Please note: Our office is accessible via stairs only.
Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered.
Account and Business Development Manager in London employer: Carbon Global Limited
Contact Detail:
Carbon Global Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account and Business Development Manager in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or even at local events. Building connections can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that dream job. Be ready to explain who you are and what you bring to the table in a clear and engaging way.
✨Tip Number 3
Follow up after meetings or networking events. A simple thank-you email can keep you on their radar and show that you’re genuinely interested in building a relationship.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up!
We think you need these skills to ace Account and Business Development Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account and Business Development Manager role. Highlight your experience in nurturing client relationships and managing outreach, as these are key aspects of the job.
Show Off Your Organisational Skills: Since this role requires a lot of juggling tasks and timelines, give us examples of how you've successfully managed multiple priorities in the past. We love seeing candidates who can keep their cool under pressure!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your excellent English skills, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Carbon Global!
How to prepare for a job interview at Carbon Global Limited
✨Know Your Clients
Before the interview, research the clients you’ll be representing. Understand their industries, challenges, and recent news. This will help you demonstrate your ability to nurture client relationships and show that you’re proactive about understanding their needs.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully balanced multiple priorities in previous roles. Highlight your experience with CRM systems and tools like Google Sheets to illustrate your organisational prowess.
✨Practice Your Communication
Since this role involves a lot of outreach and client interaction, practice articulating your thoughts clearly. You might even want to role-play common scenarios, such as booking meetings or addressing client concerns, to showcase your communication skills during the interview.
✨Demonstrate Adaptability
The job description mentions shifting priorities, so be ready to share examples of how you've adapted to changes in past roles. Discuss specific situations where you had to pivot quickly and how you maintained client satisfaction despite the changes.
