At a Glance
- Tasks: Manage client relationships and set up high-level appointments for innovative marketing agencies.
- Company: Join a multi-award-winning agency focused on creativity and healthcare.
- Benefits: Enjoy hybrid working, personal development, and wellness support.
- Other info: Monthly team activities and a supportive environment for growth.
- Why this job: Be part of a dynamic team that values innovation and work-life balance.
- Qualifications: Organised, proactive, and experienced in relationship management.
The predicted salary is between 30000 - 39000 £ per year.
Location: Farringdon
Salary: £30,000 per annum + Up to £9k bonus
Job type: Full time, Permanent
Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.
The Role:
We are looking for someone to join our growing team. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them.
The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week.
We can only consider candidates with a right to work in the UK, we cannot sponsor.
Your Responsibilities:
- Outreach: Representing the client(s) in a professional way, nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner. Maintaining agreed outreach volumes consistently.
- Client Management: Preparing and leading meetings with the client, building client rapport and trust. Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas. Supporting the client strategy with the implementation of bespoke client campaigns. Working with your CSM to ensure ongoing client satisfaction.
- Admin: Comfortable using a CRM system, Google Sheets, and following internal processes. Logging conversations with clear actions and next steps. Reading and responding to emails in a timely manner.
About you:
Required Attributes:
- Organised and attentive to client needs
- Experience in managing and nurturing relationships
- Confident reaching out to new leads to introduce the client
- Experience with either Google Workspace or Microsoft Office
- Excellent English language skills, verbal and written
- Highly focused and organised with a desire to learn and grow
- Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment
- Proactive and comfortable contributing to discussions
- Self-motivated to problem-solve
- Eye for detail
- Good communicator and able to read and adapt to social cues
- Ability to anticipate and identify client issues
- Can take detailed notes during conversations.
Desired Attributes:
- Experience with CRM systems, ideally Hubspot
- Knowledge of GDPR and data protection practices
- Touch typing
- Additional languages
Benefits:
- Hybrid working.
- Office drinks/dinner or activity once a month in Central London
- Extensive ongoing personal development
- Unlimited access to therapy on our well-being platform
- Access to company library and company Book Club
- Free sanitary products at our Farringdon office
- Implemented Anti-harassment Policy
- Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment.
- 20 days Holiday + 8 public holidays + extra paid day off for your Birthday
- x2 Mental Health mornings off/ year
- Monthly 1-2-1's with Company Director to discuss development and well-being
- A supportive team that values quality work but also believes in a healthy work/life balance
- 10% Discount on drinks at local Coffee Shop
Our Values:
- Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation
- Integrity - Making choices that are well thought-out, ethical and fair
- Human first - Work life does not come at a cost to personal life
- Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected
- Hard work - Passion for ongoing learning and development
Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026
Please note: Our office is accessible via stairs only.
Account Manager employer: Carbon Global Limited
Contact Detail:
Carbon Global Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or even at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! You never know when you might bump into someone who could help you land that Account Manager role. Be ready to explain who you are and what you bring to the table in a concise and engaging way.
✨Tip Number 3
Follow up after interviews or meetings. A simple thank-you email can go a long way in showing your enthusiasm and professionalism. Plus, it keeps you fresh in their minds!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative to connect directly with us. It shows you're serious about joining our team!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in nurturing client relationships and managing outreach, as these are key aspects of the job.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's essential to demonstrate your excellent verbal and written English skills. Use clear and concise language in your application to reflect this.
Be Organised and Detail-Oriented: We love candidates who are organised and attentive to detail. Mention any tools or methods you use to stay on top of tasks and manage client needs effectively in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Carbon Global Limited
✨Know Your Client
Before the interview, research Carbon Global and their clients. Understand their focus on the Creative and Healthcare sectors, and think about how you can contribute to nurturing those client relationships. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Organisational Skills
As an Account Manager, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Bring a notepad or device to take notes during the interview, demonstrating your attention to detail and ability to follow up on important points.
✨Practice Your Communication
Since this role involves a lot of communication, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. Focus on conveying your ideas succinctly while also being personable and engaging.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, client management strategies, or the company culture at Carbon Global. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and work style.