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- Tasks: Lead client relationships and guide teams to deliver impactful branding and digital projects.
- Company: Ethics-driven branding and digital studio focused on creativity and sustainability.
- Benefits: Competitive salary, hybrid working, personal development budget, and extra holiday.
- Why this job: Join a team that values creativity, impact, and collaboration in a supportive environment.
- Qualifications: Experience in account management and strong leadership skills.
- Other info: Employee-owned culture with clear progression opportunities and a focus on wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Carbon Creative. We’re an ethics-driven branding and digital studio, working at the intersection of creativity, technology, and sustainability. For over 20 years, we’ve partnered with organisations who care deeply about what they do (and how they do it) helping them grow through strategic thinking, thoughtful design, and responsible digital delivery.
More recently, we became an employee-owned business. That means everyone here has a stake in our future, a voice in how we work, and a shared responsibility for the outcomes we create - for our clients, our communities, and the environment.
At Carbon, creativity isn’t decorative. It’s purposeful. We design with intent, guided by insight, ethics, and long-term impact. We believe great work comes from collaboration, trust, and calm ambition. If you want to do creatively excellent work, in a place that cares about people, impact, and the future, Carbon could be the right fit.
Purpose of the Role
The Senior Account Manager (SAM) is a trusted advisor to Carbon’s clients and a key leader in account delivery. This role owns senior client relationships, ensures commercial health, and guides multidisciplinary teams to deliver work that is creatively excellent, strategically sound, and ethically considered. As Carbon continues to mature, the SAM helps shape long-term partnerships - choosing the right clients, asking better questions, and ensuring our work creates meaningful impact for organisations building a more sustainable future.
Core Responsibilities
- Client Partnership & Strategic Leadership
- Build and nurture long-term client relationships based on trust, insight, and shared ambition.
- Act as a strategic partner, guiding clients through complex brand and digital decisions.
- Ensure Carbon is positioned as an expert, consultative partner - not a supplier.
- Project & Account Leadership
- Lead multidisciplinary teams across brand, design, motion and digital delivery.
- Ensure work is delivered on time, within scope, and to Carbon’s quality standards.
- Balance creativity with rigour - ensuring ideas are grounded in insight and purpose.
- Commercial Accountability
- Own account budgets, forecasting, scope control, and profitability.
- Ensure accounts are sustainable, predictable, and aligned to agency targets.
- Support confident, transparent commercial conversations with clients.
- Growth & Opportunity Development
- Identify opportunities for organic growth aligned to client needs and Carbon’s niche.
- Contribute to proposals, pitches, and proactive new business activity.
- Help shape services and products that support Carbon’s long-term vision.
- Culture, Mentorship & Ownership
- Act as a role model for Carbon’s employee-owned culture.
- Support and mentor Account Managers and delivery teams.
- Champion clear communication, shared responsibility, and calm leadership.
What you can expect:
- A competitive salary, based on experience and role
- A strong focus on wellbeing and balance as well as productivity
- Hybrid working
- A shiny new studio in the heart of MediaCityUK
- Clear progression opportunities as the agency continues to grow
- Personal development budget for courses, learning, and events
- Team days, volunteering opportunities, and shared experiences
- Your birthday off
- Company pension scheme
- Holiday allowance that increases with service
- Cycle to Work (Ride2Work) scheme
Senior Account Manager in Salford employer: Carbon Creative
Contact Detail:
Carbon Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Salford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on a job at Carbon Creative!
✨Tip Number 2
Show your passion for sustainability and creativity! When you get the chance to chat with potential employers, make sure to highlight your commitment to ethical practices and how you can contribute to their mission. It’s all about aligning your values with theirs.
✨Tip Number 3
Prepare for interviews by researching Carbon Creative thoroughly. Understand their projects, clients, and culture. This will help you ask insightful questions and demonstrate that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to join the Carbon family. Let’s make an impact together!
We think you need these skills to ace Senior Account Manager in Salford
Some tips for your application 🫡
Show Your Passion for Purpose: When you're writing your application, let your passion for creativity and sustainability shine through. We want to see how you align with our ethics-driven approach and how you can contribute to meaningful impact.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and client relationships. Use specific examples that demonstrate your strategic thinking and ability to lead multidisciplinary teams, as these are key for the Senior Account Manager role.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique perspective on how you can help shape long-term partnerships and drive growth for our clients.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Carbon Creative
✨Know Your Stuff
Before the interview, dive deep into Carbon Creative's ethos and recent projects. Understand their approach to creativity, technology, and sustainability. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Strategic Thinking
As a Senior Account Manager, you'll need to demonstrate your ability to guide clients through complex decisions. Prepare examples from your past experiences where you've successfully navigated challenges and built long-term client relationships based on trust and insight.
✨Emphasise Collaboration
Carbon values teamwork and collaboration. Be ready to discuss how you've led multidisciplinary teams in the past. Highlight specific instances where your leadership fostered creativity and ensured high-quality delivery while maintaining a calm and supportive environment.
✨Prepare for Commercial Conversations
Since the role involves owning account budgets and ensuring profitability, brush up on your financial acumen. Be prepared to discuss how you've managed budgets in previous roles and how you can contribute to Carbon's commercial health while supporting client needs.
