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- Tasks: Lead client relationships and guide teams to deliver impactful branding and digital projects.
- Company: Ethics-driven branding and digital studio focused on creativity and sustainability.
- Benefits: Competitive salary, hybrid working, personal development budget, and increased holiday allowance.
- Why this job: Join a collaborative team making a real difference in the world through creative excellence.
- Qualifications: Experience in account management and strong leadership skills.
- Other info: Employee-owned culture with clear progression opportunities and a focus on wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Carbon Creative. We’re an ethics-driven branding and digital studio, working at the intersection of creativity, technology, and sustainability. For over 20 years, we’ve partnered with organisations who care deeply about what they do (and how they do it) helping them grow through strategic thinking, thoughtful design, and responsible digital delivery.
More recently, we became an employee-owned business. That means everyone here has a stake in our future, a voice in how we work, and a shared responsibility for the outcomes we create - for our clients, our communities, and the environment.
At Carbon, creativity isn’t decorative. It’s purposeful. We design with intent, guided by insight, ethics, and long-term impact. We believe great work comes from collaboration, trust, and calm ambition.
If you want to do creatively excellent work, in a place that cares about people, impact, and the future, Carbon could be the right fit.
Purpose of the Role
The Senior Account Manager (SAM) is a trusted advisor to Carbon’s clients and a key leader in account delivery. This role owns senior client relationships, ensures commercial health, and guides multidisciplinary teams to deliver work that is creatively excellent, strategically sound, and ethically considered. As Carbon continues to mature, the SAM helps shape long-term partnerships - choosing the right clients, asking better questions, and ensuring our work creates meaningful impact for organisations building a more sustainable future.
Core Responsibilities
- Client Partnership & Strategic Leadership
- Build and nurture long-term client relationships based on trust, insight, and shared ambition.
- Act as a strategic partner, guiding clients through complex brand and digital decisions.
- Ensure Carbon is positioned as an expert, consultative partner - not a supplier.
- Project & Account Leadership
- Lead multidisciplinary teams across brand, design, motion and digital delivery.
- Ensure work is delivered on time, within scope, and to Carbon’s quality standards.
- Balance creativity with rigour - ensuring ideas are grounded in insight and purpose.
- Commercial Accountability
- Own account budgets, forecasting, scope control, and profitability.
- Ensure accounts are sustainable, predictable, and aligned to agency targets.
- Support confident, transparent commercial conversations with clients.
- Growth & Opportunity Development
- Identify opportunities for organic growth aligned to client needs and Carbon’s niche.
- Contribute to proposals, pitches, and proactive new business activity.
- Help shape services and products that support Carbon’s long-term vision.
- Culture, Mentorship & Ownership
- Act as a role model for Carbon’s employee-owned culture.
- Support and mentor Account Managers and delivery teams.
- Champion clear communication, shared responsibility, and calm leadership.
What you can expect:
- A competitive salary, based on experience and role
- A strong focus on wellbeing and balance as well as productivity
- Hybrid working
- A shiny new studio in the heart of MediaCityUK
- Clear progression opportunities as the agency continues to grow
- Personal development budget for courses, learning, and events
- Team days, volunteering opportunities, and shared experiences
- Your birthday off
- Company pension scheme
- Holiday allowance that increases with service
- Cycle to Work (Ride2Work) scheme
Senior Account Manager in Manchester employer: Carbon Creative
Contact Detail:
Carbon Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Remember, it’s all about building relationships that can lead to opportunities.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work and demonstrates your strategic thinking and creativity. Make sure it’s easy to access and visually appealing – this is your chance to shine and show why you’re the perfect fit for a role like Senior Account Manager.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to creativity and sustainability, and think about how your experience aligns with their mission. Be ready to discuss how you can contribute to their goals and make a meaningful impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our culture of collaboration and ethical creativity.
We think you need these skills to ace Senior Account Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Purpose: When writing your application, let your passion for creativity and sustainability shine through. We want to see how you align with our ethics-driven approach and how you can contribute to meaningful impact.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and client relationships. Use specific examples that demonstrate your strategic thinking and ability to lead multidisciplinary teams, as these are key for the Senior Account Manager role.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique perspective on collaboration and trust, and how you’ve fostered these in past roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role in a timely manner.
How to prepare for a job interview at Carbon Creative
✨Know Your Client
Before the interview, research Carbon Creative thoroughly. Understand their ethos, recent projects, and how they approach sustainability. This will help you demonstrate your alignment with their values and show that you're genuinely interested in being a part of their mission.
✨Showcase Your Strategic Thinking
As a Senior Account Manager, you'll need to guide clients through complex decisions. Prepare examples from your past experiences where you've successfully navigated similar challenges. Highlight your ability to build long-term relationships based on trust and insight.
✨Balance Creativity with Rigor
Carbon values creativity that is purposeful. Be ready to discuss how you've balanced creative ideas with strategic insights in your previous roles. Share specific instances where your work had a meaningful impact, showcasing your understanding of both creativity and commercial accountability.
✨Emphasise Team Leadership
Since the role involves leading multidisciplinary teams, prepare to talk about your leadership style. Discuss how you mentor others and foster collaboration. Highlight any experiences where you've championed clear communication and shared responsibility within a team setting.
