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- Tasks: Provide top-notch medical information and support to healthcare professionals and patients.
- Company: Join a leading multi-national medical information provider with a focus on customer experience.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare by delivering accurate information and enhancing customer experiences.
- Qualifications: Degree in life sciences or healthcare and fluent in Swedish required.
- Other info: Work in a dynamic environment at Walton Oaks with great career advancement potential.
The predicted salary is between 30000 - 50000 £ per year.
A multi-national medical information provider is seeking a Swedish-speaking Medical Information Customer Experience Specialist. You will provide high-quality, accurate medical information to healthcare professionals and patients, ensuring an excellent customer experience.
The role involves:
- Researching enquiries
- Documenting responses
- Supporting second-line medical activities
A degree in a life science or healthcare-related field is essential, along with native or C2-level Swedish proficiency. This hybrid role is based at Walton Oaks in the UK.
Swedish Medical Information CX Specialist - Hybrid in Tadworth employer: Carbon 60
Contact Detail:
Carbon 60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish Medical Information CX Specialist - Hybrid in Tadworth
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical information field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show them that you’re not just another candidate, but someone who truly understands their mission and is excited to contribute.
✨Tip Number 3
Practice your Swedish! Since this role requires native or C2-level proficiency, brush up on your language skills. We suggest having mock conversations about medical topics to feel confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s get you that job!
We think you need these skills to ace Swedish Medical Information CX Specialist - Hybrid in Tadworth
Some tips for your application 🫡
Show Off Your Swedish Skills: Since this role requires native or C2-level Swedish, make sure to highlight your language proficiency right at the start. We want to see how you can communicate effectively in Swedish, so don’t hold back!
Tailor Your Experience: When detailing your previous roles, focus on experiences that relate to medical information and customer service. We’re looking for how you’ve provided high-quality support in the past, so make it relevant to us!
Research is Key: This job involves researching enquiries, so show us your research skills in your application. Mention any specific examples where you’ve had to dig deep to find accurate information and how that helped your customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Carbon 60
✨Know Your Medical Stuff
Make sure you brush up on your medical knowledge, especially in areas relevant to the role. Be prepared to discuss specific medical terms and concepts, as well as how they apply to customer queries. This will show that you’re not just a language expert but also someone who understands the field.
✨Practice Your Swedish
Since this role requires native or C2-level Swedish proficiency, it’s crucial to practice speaking and writing in Swedish before the interview. Consider doing mock interviews with a friend or using language apps to refine your skills. This will help you feel more confident when answering questions.
✨Showcase Your Customer Experience Skills
Think of examples from your past experiences where you provided excellent customer service, particularly in a medical or healthcare setting. Be ready to explain how you handled difficult situations and ensured a positive experience for clients. This will demonstrate your ability to excel in the role.
✨Research the Company
Familiarise yourself with the multi-national medical information provider's mission, values, and recent developments. Understanding their approach to customer experience and how they operate will allow you to tailor your answers and show genuine interest in the company during the interview.