Carbon 60 is seeking an NDH(D) Service Delivery Manager to enhance service delivery in line with ITIL v3 standards. The role involves ensuring efficient service performance, compliance with governance standards, and continuous improvement across ITIL processes.
Key responsibilities include managing service operations, reporting on performance metrics, and leading service improvement initiatives. Candidates should possess ITIL v3 Foundation certification and experience with key ITSM tools, making this a critical role for those looking to impact service delivery.
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