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- Tasks: Manage stock, track deliveries, and resolve purchasing queries in a dynamic environment.
- Company: Join Carbon60, a leading company in customer operations with a supportive team.
- Benefits: Earn £13.06/hour with opportunities for overtime and career progression.
- Why this job: Be part of a vital team ensuring smooth operations and customer satisfaction.
- Qualifications: Must have a clean UK driving licence and basic IT skills, especially in MS Excel.
- Other info: Enjoy a temporary to permanent role with a Monday to Friday schedule.
The predicted salary is between 25000 - 30000 £ per year.
Carbon60 is looking to recruit a Customer Operations Advisor to work for our client based in Scunthorpe, UK.
Location: Scunthorpe, DN15
Pay/Salary: £13.06/hour, £27,164.80/annum
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday - Friday, 30 mins lunch per day, overtime opportunities ad-hoc and rare
Type of Employment: 12 weeks temporary to permanent
Main duties & responsibilities:
- Adhere to H&S policies and site procedures
- Manage stock, including ordering and replenishment based on customer needs
- Maintain and expedite order books, track deliveries, and chase suppliers
- Raise purchase orders on behalf of customers
- Keep accurate records of transactions and stock movements on Company and customer systems
- Resolve purchasing, supplier, and invoice queries
- Book goods in and out, issue to customers, and update systems
- Conduct regular stock counts and stock takes
- Maintain housekeeping and 5S standards in stores and office areas
- Liaise with engineers and suppliers for non-stock and missing parts
- Take a proactive approach to inventory and stock management
Essential skills / experience / qualifications:
- Active clean UK Driving licence essential
- Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
- Basic MS Excel skills are essential for data entry, ability to sort and organize information on spreadsheets effectively, utilizing features such as filters and tables.
Customer Operations Advisor-381 in Scunthorpe employer: Carbon 60
Contact Detail:
Carbon 60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Advisor-381 in Scunthorpe
✨Tip Number 1
Get to know the company! Research Carbon60 and understand their values and operations. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your interview skills with a friend or in front of a mirror. Focus on how you can demonstrate your customer service experience and IT skills, especially with MS Office and Excel, as these are key for the Customer Operations Advisor role.
✨Tip Number 3
When you get the chance to chat with the hiring manager, be ready to discuss how you handle stock management and resolve queries. Share specific examples from your past experiences to make your case stronger!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Operations Advisor position.
We think you need these skills to ace Customer Operations Advisor-381 in Scunthorpe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Operations Advisor role. Highlight relevant experience, especially in stock management and customer service, so we can see how you fit right into our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills match what we're looking for. Keep it friendly and professional, just like us!
Show Off Your IT Skills: Since basic IT literacy is essential, don’t forget to mention your experience with MS Office and any ERP systems you've used. We want to know you can handle data entry and manage stock efficiently!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Carbon 60
✨Know Your Stuff
Make sure you understand the role of a Customer Operations Advisor inside out. Familiarise yourself with stock management, order processing, and the importance of maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since basic IT literacy is essential for this role, brush up on your MS Office skills, especially Excel. Be prepared to discuss how you've used spreadsheets in the past, perhaps for tracking inventory or managing data. If you can demonstrate your ability to adapt to ERP systems, even better!
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, like resolving supplier queries or managing stock discrepancies. Prepare examples from your past experiences that showcase your problem-solving skills and proactive approach. This will help you stand out as a candidate who can handle challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.