Operation Support Agent

Operation Support Agent

Full-Time 36000 - 60000 € / year (est.) No home office possible
Carbon 60

At a Glance

  • Tasks: Support operational teams by implementing improvements and training on AOS standards.
  • Company: Join a leading global player in the innovative aerospace industry.
  • Benefits: Contract role until December 2026 with opportunities for growth.
  • Other info: Collaborative culture with a focus on innovation and customer satisfaction.
  • Why this job: Make a real impact in a dynamic environment focused on excellence.
  • Qualifications: Knowledge of AOS standards and Lean/Six Sigma principles required.

The predicted salary is between 36000 - 60000 € per year.

Carbon60 is looking for a Operation Support Agent to join a leading global player in the aerospace industry, known for its commitment to innovation, quality, and customer satisfaction. This position is based in Filton, and as it is a contract role, it will last until the end of December 2026.

Key Responsibilities:

  • Implement and improve boards & routines with operational teams
  • Train and coach teams by running awareness sessions on AOS standards and principles
  • Launch and participate in management go-look-see activities, providing structured feedback
  • Measure and report on AOS maturity using KPIs, activities, and self-assessments
  • Co-facilitate AOS workshops and participate in industrial assessments
  • Co-facilitate the development of AOS / MES roadmaps and Tactical Implementation Plans (TIP) with operational teams
  • Exchange best practices with other AOS Agents

Required Skills and Qualifications:

  • Good knowledge of AOS standards, global system view, and Operational Excellence principles
  • Strong awareness of Lean and Six Sigma principles, methods, and tools
  • Ability to tutor AOS bricks and MES usage to front-line managers, technicians, and operators
  • Understanding of change management basics and the ability to adapt tutoring approaches accordingly
  • Capability to provide structured feedback to leaders on routines management and performance dialogue
  • Ability to identify deviations from standards and propose simple recommendations through self-assessment

If you are interested in this role, please apply with an updated CV and one of our consultants will be in touch.

Operation Support Agent employer: Carbon 60

At Carbon60, we pride ourselves on being an exceptional employer within the aerospace industry, offering a dynamic work environment in Filton that fosters innovation and collaboration. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for growth, ensuring that every team member can thrive and contribute to our mission of operational excellence. Join us and be part of a forward-thinking company that values quality, customer satisfaction, and the continuous improvement of our teams.

Carbon 60

Contact Detail:

Carbon 60 Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Operation Support Agent

Tip Number 1

Network like a pro! Reach out to people in the aerospace industry, especially those who work at Carbon60 or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.

Tip Number 2

Prepare for interviews by brushing up on AOS standards and Lean principles. We recommend practising common interview questions and having examples ready that showcase your experience with operational excellence.

Tip Number 3

Show your enthusiasm for the role! When you get the chance to speak with recruiters or during interviews, let them know why you're excited about working as an Operation Support Agent and how you can contribute to their team.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job.

We think you need these skills to ace Operation Support Agent

AOS Standards Knowledge
Operational Excellence Principles
Lean Principles
Six Sigma Methods
Coaching Skills
Change Management Understanding
Feedback Provision Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Operation Support Agent role. Highlight your experience with AOS standards and Lean principles, as these are key for us. We want to see how your skills match what we're looking for!

Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your ability to implement improvements and coach teams. This will help us see the impact you've made in previous roles.

Keep It Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. Make it easy for us to see why you’re a great fit!

Apply Through Our Website:Finally, make sure to apply through our website. This helps us keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Carbon 60

Know Your AOS Standards

Make sure you brush up on your knowledge of AOS standards and Operational Excellence principles. Being able to discuss these confidently will show that you're not just familiar with the concepts, but that you can apply them in real-world scenarios.

Showcase Your Lean and Six Sigma Skills

Prepare examples of how you've used Lean and Six Sigma methods in past roles. This could be through specific projects or improvements you've implemented. Concrete examples will help demonstrate your expertise and problem-solving abilities.

Practice Structured Feedback

Since providing structured feedback is a key part of the role, practice how you would give constructive criticism. Think about how you can frame your feedback positively while still being clear about areas for improvement.

Engage in Change Management Discussions

Be ready to discuss your understanding of change management basics. Prepare to share how you've adapted your tutoring approaches in the past to suit different teams or situations, as this will highlight your flexibility and coaching skills.