At a Glance
- Tasks: Engage with residents during kitchen and bathroom upgrades, keeping them informed and supported.
- Company: Dynamic construction firm focused on community engagement and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and the chance to make a difference in people's homes.
- Other info: Opportunity to travel across Lincolnshire and grow your career in a supportive environment.
- Why this job: Be the friendly face that helps residents through exciting home improvements.
- Qualifications: Experience in customer liaison and strong communication skills are essential.
The predicted salary is between 14.8 - 14.8 £ per hour.
- Resident Liaison Officer/Tenant Liaison Office
- ROLE: Resident Liaison Officer/Tenant Liaison Office
- PAY RATE: £14.80 per hour PAYE
- JOB TYPE: 1 Month contract
THE ROLE
- Liaise directly with residents/customers throughout the kitchen and bathroom replacement works.
- Keep residents informed about planned works, timings and any relevant updates.
- Build positive relationships with residents and respond to their questions or concerns.
- Liaise closely with site teams to ensure customer requirements and issues are communicated effectively.
- Support smooth delivery of the works by maintaining strong communication between residents and project teams.
- Travel to various sites across Lincolnshire as required.
- Deal with customer queries professionally and help resolve issues where appropriate.
- Maintain a professional and approachable presence when dealing with residents.
Essential skills / experience / qualifications
- Previous experience as a Resident Liaison Officer (RLO) or similar customer liaison role.
- Experience engaging and communicating with customers/residents.
- Experience liaising with site/project teams.
- Strong verbal and written communication skills.
- Full UK driving licence and own car - essential.
- Willingness to travel to various locations across Lincolnshire.
- DBS required.
- Previous experience within construction, housing or refurbishment projects would be relevant, particularly kitchen/bathroom replacement works.
- #J-18808-Ljbffr
Resident Liaison Officer/Tenant Liaison Office in Newark on Trent employer: Carbon 60
At Carbon 60, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Located in Harlow, this hybrid role offers flexibility and the chance to engage with a dedicated Quality team, ensuring your contributions directly impact our commitment to quality excellence. With opportunities for professional growth and development, joining us means being part of a forward-thinking company that values your expertise and dedication.
We think you need these skills to ace Resident Liaison Officer/Tenant Liaison Office in Newark on Trent
Customer Liaison
Communication Skills
Relationship Building
Problem-Solving Skills
Project Coordination
Site Liaison
Professionalism
