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- Tasks: Join our team as a Watchkeeper, handling calls and data to support maritime operations.
- Company: Carbon60 delivers essential services to Navy Command for the UKMTO project.
- Benefits: Enjoy a full-time contract with a competitive salary of £31K and structured shifts.
- Why this job: Be part of a dynamic team making a real impact in maritime safety and operations.
- Qualifications: Must have MOD security clearance and basic Microsoft Office skills; experience in maritime is a plus.
- Other info: Shift pattern includes 12-hour shifts with limited flexibility; ideal for those seeking structured work.
The predicted salary is between 18600 - 21600 £ per year.
Watchkeeper – Maritime Trade Information Centre (Navy Command) Background: The Watchkeeper is a contract role within an outsourced service Carbon60 deliver to Navy Command for the UKMTO project. Located in a military facility, successful applicants will play a key role as a shift Watchkeeper in an expanding team that provide 24/7/365 cover. The role forms part of a dynamic team providing a 'helpdesk' type service. Day to day tasking may involve call handling, data input & responding accordingly to any issues that may occur in a calm efficient manner. The primary purpose of a Watchkeeper is to upload data with a view to developing and maintaining the White Shipping picture, using prescribed systems. The White Shipping picture provides a snapshot of merchant vessels transiting the Voluntary Reporting area at any one time. You will act as the initial point of contact for all merchant vessels transiting through these designated areas; the Red Sea, Gulf of Aden, Indian Ocean, Arabian Sea and Gulf of Guinea. Other tasking may include, but is not limited to: Handling emergency calls from vessels at sea/industry Recording incidents Logging emails in accordance with set guidelines Liaise with various agencies and vessels according to standard operating procedures Disseminate information and report to management chain Person Specification Essential: MOD security clearance or be content to undergo Security Clearance to SC level Computer lite…
MTIC Operations Room Support (Watchkeeper) employer: Carbon 60
Contact Detail:
Carbon 60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MTIC Operations Room Support (Watchkeeper)
✨Tip Number 1
Familiarize yourself with the specific maritime areas mentioned in the job description, such as the Red Sea and Gulf of Aden. Understanding the geography and current maritime issues in these regions can help you stand out during interviews.
✨Tip Number 2
Brush up on your emergency response skills. Since the role involves handling emergency calls from vessels at sea, being able to demonstrate your ability to stay calm under pressure and respond effectively will be crucial.
✨Tip Number 3
Gain a basic understanding of the systems used for maintaining the White Shipping picture. Familiarity with data input processes and reporting procedures will show that you're proactive and ready to hit the ground running.
✨Tip Number 4
Network with professionals in the maritime industry or those who have experience in ops room environments. They can provide insights and tips that could be beneficial for your application and interview process.
We think you need these skills to ace MTIC Operations Room Support (Watchkeeper)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Watchkeeper position. Understand the key responsibilities, such as call handling and data input, and reflect on how your experience aligns with these tasks.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in a maritime environment, ops room experience, or emergency response. Mention specific examples that demonstrate your ability to handle pressure and follow processes.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that showcase your ability to communicate effectively, especially in high-pressure situations.
Prepare for Security Clearance: If you do not already have MOD security clearance, be prepared to discuss your willingness to undergo the necessary checks. Mention any previous experience with security protocols or sensitive information handling.
How to prepare for a job interview at Carbon 60
✨Understand the Role
Make sure you have a clear understanding of the Watchkeeper role and its responsibilities. Familiarize yourself with the key tasks such as call handling, data input, and maintaining the White Shipping picture. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since excellent communication is essential for this position, prepare examples that highlight your ability to communicate effectively under pressure. Think of situations where you successfully handled emergency calls or liaised with various agencies.
✨Demonstrate Calmness Under Pressure
The role requires acting calmly in high-pressure situations. Be ready to discuss past experiences where you managed stressful scenarios effectively, especially in a maritime or operations room environment.
✨Familiarize Yourself with Relevant Systems
If possible, gain a basic understanding of the systems used for uploading data and maintaining the White Shipping picture. Mentioning any relevant experience with similar systems can set you apart from other candidates.
