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- Tasks: Supervise customer operations, manage orders, and support on-site teams.
- Company: Leading specialised industrial service provider with a strong community focus.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Why this job: Join a dynamic team making industry work better every day.
- Qualifications: Basic IT skills, strong communication, and customer service experience.
- Other info: Fast-paced role with potential for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Carbon60 is looking to recruit a Customer Operations Supervisor to work for a leading Specialised Industrial Service Provider based in Leicestershire.
ROLE: Customer Operations Supervisor
PAY RATE: £30,000/annum, £14.42/hour
JOB TYPE: 3 Month Contract
LOCATION: Leicestershire
HOURS: 8am - 4:30pm Monday - Friday, 40 hours/week (30 min break)
No Overtime Available.
A leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world. We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
THE ROLE:
- Support customers by placing and managing stock and non-stock orders
- Expedite orders using the order system and liaise daily with suppliers
- Ensure orders are placed within required timeframes for best price and lead time
- Assist with booking in deliveries and allocating stock within the storeroom
- Carry out manual handling of engineering components
- Provide excellent service to on-site engineers collecting parts
- Source non-stock items and update stock systems accordingly
- Support on-site team operations during management absence to maintain service levels
Essential skills / experience / qualifications:
- Confident with basic IT systems (email, data entry, stock/order systems)
- Comfortable working in a fast-paced, high-pressure environment
- Strong communication skills and customer-facing experience
- Able to meet the physical demands of manual handling
- Experience in stores, procurement, office, or engineering environments is beneficial
- Supervisory or ERP/stock system experience is advantageous but not essential
Customer Operations Supervisor -372 in Loughborough employer: Carbon 60
Contact Detail:
Carbon 60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Supervisor -372 in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their mission and values, and think about how your skills align with what they need. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build confidence. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Operations Supervisor -372 in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant customer operations or supervisory experience to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join our team and how your background aligns with our mission. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Carbon 60
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Operations Supervisor, you'll need to demonstrate strong communication and customer-facing skills. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will highlight your ability to provide excellent service.
✨Be Ready for Practical Scenarios
Expect to face situational questions that assess how you would handle specific challenges in a fast-paced environment. Think about scenarios related to order management or stock handling, and be ready to discuss your thought process and actions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order management, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
