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- Tasks: Manage stock, track deliveries, and resolve purchasing queries in a dynamic environment.
- Company: Join Carbon60, a leading company in customer operations with a supportive team.
- Benefits: Earn £13.06/hour with opportunities for overtime and career progression.
- Why this job: Be part of a vital role that keeps operations running smoothly and efficiently.
- Qualifications: Must have a clean UK driving licence and basic IT skills, including MS Excel.
- Other info: Enjoy a Monday to Friday schedule with potential for permanent employment.
The predicted salary is between 22000 - 30000 £ per year.
Carbon60 is looking to recruit a Customer Operations Advisor to work for our client based in Scunthorpe, UK.
Location: Scunthorpe, DN15
Pay/Salary: £13.06/hour, £27,164.80/annum
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday - Friday, 30 mins lunch per day, overtime opportunities ad-hoc and rare
Type of Employment: 12 weeks temporary to permanent
Main duties & responsibilities:
- Adhere to H&S policies and site procedures
- Manage stock, including ordering and replenishment based on customer needs
- Maintain and expedite order books, track deliveries, and chase suppliers
- Raise purchase orders on behalf of customers
- Keep accurate records of transactions and stock movements on Company and customer systems
- Resolve purchasing, supplier, and invoice queries
- Book goods in and out, issue to customers, and update systems
- Conduct regular stock counts and stock takes
- Maintain housekeeping and 5S standards in stores and office areas
- Liaise with engineers and suppliers for non-stock and missing parts
- Take a proactive approach to inventory and stock management
Essential skills / experience / qualifications:
- Active clean UK Driving license essential
- Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
- Basic MS Excel skills are essential for data entry, ability to sort and organize information on spreadsheets effectively, utilizing features such as filters and tables.
Customer Operations Advisor-381 employer: Carbon 60
Contact Detail:
Carbon 60 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Advisor-381
✨Tip Number 1
Get to know the company! Research Carbon60 and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer operations. Think about how your skills, like managing stock and resolving queries, can benefit the role and be ready to share examples.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can provide insights into the company and might even give you a heads-up about the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Operations Advisor-381
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Operations Advisor role. Highlight relevant experience, especially in stock management and customer service, so we can see how you fit into our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Keep it friendly and professional!
Show Off Your IT Skills: Since basic IT literacy is essential, don’t forget to mention your experience with MS Office and any ERP systems you've used. We want to know you can handle data entry and manage stock efficiently!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Carbon 60
✨Know Your Stuff
Make sure you understand the key responsibilities of a Customer Operations Advisor. Brush up on stock management, order processing, and how to handle supplier queries. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your IT Skills
Since basic IT literacy is essential, be prepared to talk about your experience with MS Office and any ERP systems you've used. Maybe even bring examples of how you've used Excel to manage data effectively. This will demonstrate your capability to adapt to their systems.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, like resolving a stock discrepancy or managing a tight delivery schedule. Practising your responses will help you articulate your problem-solving skills during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how they measure success in this role. This shows your interest and helps you gauge if it’s the right fit for you.