Operations Change Support Agent in Chester
Operations Change Support Agent

Operations Change Support Agent in Chester

Chester Full-Time 15 - 22 ÂŁ / hour (est.) No home office possible
Carbon 60

At a Glance

  • Tasks: Drive operational change and support continuous improvement in a major aerospace manufacturing environment.
  • Company: Join a leading aerospace manufacturer with a focus on Lean principles.
  • Benefits: Competitive pay, long-term contract, and the chance to make a real impact.
  • Why this job: Be part of a dedicated team driving genuine improvements in operations.
  • Qualifications: Experience in process optimisation and a strong understanding of Lean principles.
  • Other info: Onsite role with excellent opportunities for career growth.

The predicted salary is between 15 - 22 ÂŁ per hour.

Considering making an application for this job? Check all the details in this job description, and then click on Apply.

Location: Broughton (fully onsite)

Contract: Until end of 2026 (with strong likelihood of extension)

Hours: 35 per week (4.5‑day working pattern between 7am-7pm)

Pay: ÂŁ19.54 per hour PAYE / ÂŁ26.14 per hour Umbrella

About the Role

An excellent opportunity has arisen for an Operations Change Support Agent to join a major aerospace manufacturing operation, supporting continuous improvement across an established production environment. This role sits within a dedicated Lean / Operational Excellence team and plays a key part in embedding the Airbus Operating System (AOS) across site operations.

You will work closely with production management teams to coach, influence and drive improvements using Lean principles such as problem‑solving, Kaizen, right‑first‑time thinking and structured performance routines. This role is ideal for someone local to the Broughton area with a process‑driven mindset and strong experience in continuous improvement, operations support or process optimisation.

Key Responsibilities

  • Implement and improve operational boards and routines.
  • Deliver coaching and awareness sessions to frontline teams.
  • Participate in management Gemba walks, providing structured feedback.
  • Measure, track and report maturity levels (KPIs, activities, self‑assessments).
  • Co‑facilitate AOS workshops and contribute to industrial assessments.
  • Support development of AOS / MES roadmaps and Tactical Implementation Plans.
  • Share best practice with other AOS Agents across the organisation.

Skills & Experience

  • Strong understanding of AOS standards, Operational Excellence and Lean principles.
  • Knowledge of Lean / Six Sigma tools and methodologies.
  • Ability to tutor AOS bricks and MES usage to operators, technicians and FLM.
  • Awareness of change‑management fundamentals and ability to adapt coaching style.
  • Confident assessing adherence to standards and recommending improvements.
  • Previous experience in process‑driven, manufacturing or continuous‑improvement environments is highly beneficial.

Why Apply?

  • Long‑term contract through 2026
  • Opportunity to drive genuine operational change
  • Onsite role within a major manufacturing facility

If you are interested in this role please apply with an up to date copy of your CV for consideration.

Operations Change Support Agent in Chester employer: Carbon 60

Join a leading aerospace manufacturing operation in Broughton as an Operations Change Support Agent, where you will be part of a dynamic Lean / Operational Excellence team dedicated to driving continuous improvement. Enjoy a supportive work culture that values employee development and offers long-term contract stability until the end of 2026, with opportunities for professional growth and the chance to make a real impact on operational processes within a major facility.
Carbon 60

Contact Detail:

Carbon 60 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Change Support Agent in Chester

✨Tip Number 1

Get to know the company! Research Airbus and their operations. Understanding their culture and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job!

✨Tip Number 3

Prepare for the interview by practising common questions related to Lean principles and operational excellence. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Operations Change Support Agent in Chester

Lean Principles
Operational Excellence
Aerospace Manufacturing Knowledge
Continuous Improvement
Kaizen
Problem-Solving Skills
Coaching Skills
Change Management Fundamentals
Process Optimisation
AOS Standards
Six Sigma Tools and Methodologies
KPI Measurement and Reporting
Gemba Walks
Team Collaboration

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s important to understand what the role entails and how your skills align with the requirements. This will help you tailor your CV and cover letter effectively.

Tailor Your CV: When applying, don’t just send a generic CV. Highlight your experience in continuous improvement and Lean principles, as these are key for the Operations Change Support Agent role. Use specific examples that demonstrate your skills and achievements in similar environments.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to the team. Make sure to mention your understanding of AOS standards and any relevant coaching experience you have.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, your application will be in the right hands, and you’ll be one step closer to joining our awesome team at StudySmarter!

How to prepare for a job interview at Carbon 60

✨Know Your Lean Principles

Make sure you brush up on your knowledge of Lean principles and AOS standards before the interview. Be ready to discuss how you've applied these concepts in previous roles, as this will show your understanding and commitment to continuous improvement.

✨Prepare for Scenario Questions

Expect questions that ask you to describe how you would handle specific situations related to operations support or process optimisation. Think of examples from your past experiences where you successfully implemented change or improved processes, and be ready to share those stories.

✨Show Your Coaching Skills

Since the role involves coaching frontline teams, prepare to demonstrate your ability to influence and mentor others. You might be asked to explain how you would deliver a coaching session or provide feedback, so think about your approach and any techniques that have worked well for you in the past.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the current challenges they face in implementing AOS, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Operations Change Support Agent in Chester
Carbon 60
Location: Chester

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