At a Glance
- Tasks: Ensure data accuracy and resolve discrepancies while providing top-notch customer service.
- Company: Join a forward-thinking company in Cardiff with a hybrid working model.
- Benefits: Enjoy a competitive salary and flexible working arrangements.
- Other info: Great opportunity for career growth in an innovative team.
- Why this job: Make a real impact by enhancing data processes in a dynamic environment.
- Qualifications: Strong analytical skills and attention to detail; energy industry experience is a plus.
The predicted salary is between 28000 - 34000 Β£ per year.
Exciting Opportunity - Billing Advisor Role with Hybrid Working
Are you an experienced professional with a passion for data accuracy and exceptional customer service? If so, this Billing Advisor role could be the perfect next step in your career. This company is seeking a talented Billing Advisor to join their team in Cardiff.
As a Billing Advisor, you will play a crucial role in ensuring the integrity and accuracy of data held on the national database. Your responsibilities will include:
- Analysing reports to identify and resolve any discrepancies or invalid data
- Investigating issues, determining root causes, and implementing solutions to prevent reoccurrence
- Prioritising and managing multiple reports and workloads to meet key deadlines and service levels
- Liaising with customers to gather and confirm accurate metering information
- Supporting continuous improvement by identifying trends, risks, and opportunities to enhance data accuracy and processes
To excel in this Billing Advisor role, you will need strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. Experience within the energy industry would be highly desirable.
In return, the company offers a competitive salary, a hybrid working pattern (2 days per week on-site), and the opportunity to be a part of an innovative, forward-thinking organisation.
Billing Advisor in Cardiff employer: Carbon 60
This company is an excellent employer, offering a dynamic work culture that values data accuracy and exceptional customer service. With a competitive salary and hybrid working options in Cardiff, employees benefit from a supportive environment that fosters professional growth and continuous improvement. Join a forward-thinking organisation where your contributions directly impact the integrity of national data and enjoy opportunities for career advancement in the energy sector.