At a Glance
- Tasks: Support the General Manager in delivering outstanding results and leading a dynamic team.
- Company: Join Caravan, an award-winning restaurant committed to sustainability and community.
- Benefits: Competitive salary, bonuses, dining discounts, and leadership training opportunities.
- Other info: Join a B Corp Certified company that prioritises diversity and inclusion.
- Why this job: Be part of a culture that values people and delivers genuine hospitality every day.
- Qualifications: Experience in hospitality management and a passion for creating great guest experiences.
The predicted salary is between 45000 - 50000 £ per year.
Location: London
Overall Earnings - £45,000 - £50,000 per annum (depending on experience) + bonus
The Role
We’re looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.
What you’ll do:
- Ensure our food, drink, and service standards are consistently delivered
- Recruit, onboard and develop confident, high‑performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
- Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
- Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
- Maintain property standards, health & safety, and compliance with EHO/Food Alert
- Contribute to management meetings, audits, and action plans
About You:
- An experienced and ambitious hospitality leader (with multi‑shift or management experience), focused on growing into a future General Manager
- Confident leading teams, managing standards, and creating great guest experiences
- A culture ambassador: positive, approachable, and committed to Caravan’s values
- Organised, commercially aware, and able to balance operations with people development
What We Offer:
- Competitive overall earnings + bonus
- Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
- Meals & drinks on shift
- Dining discounts for family & friends
- Coffee discounts at Caravan Coffee Roasters
- Access to financial health, wellbeing, and mentoring support
- Birthday & anniversary vouchers
About us
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award‑winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
Assistant GM employer: Caravan
Contact Detail:
Caravan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant GM
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant GM role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Caravan on social media and engage with their posts. This shows your interest in the company and helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for the interview by researching common questions for Assistant GM roles. Think about how your experience aligns with what Caravan is looking for, especially around team leadership and guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Caravan family.
We think you need these skills to ace Assistant GM
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our values at Caravan and how you can contribute to our welcoming atmosphere.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant GM role. Highlight relevant experiences that showcase your leadership skills and ability to manage teams effectively, as these are key to thriving in our environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and skills are easy to spot. Use bullet points if it helps to break down your experience!
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team at Caravan!
How to prepare for a job interview at Caravan
✨Know Your Stuff
Before the interview, make sure you’re familiar with Caravan’s values and culture. Research their approach to hospitality and be ready to discuss how your experience aligns with their mission of delivering outstanding guest experiences.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples from your past roles where you successfully managed a team, resolved conflicts, or improved service standards. This will show that you can step up and support the General Manager.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about challenges you've faced in previous roles, especially related to managing staff or ensuring compliance with health and safety standards, and how you overcame them.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their leadership development programmes or how they maintain their ‘All Welcome’ hospitality. This not only shows your enthusiasm but also helps you gauge if Caravan is the right fit for you.