At a Glance
- Tasks: Support the General Manager in delivering outstanding results and leading a dynamic team.
- Company: Join Caravan, an award-winning restaurant committed to sustainability and community.
- Benefits: Competitive salary, bonuses, career progression, and dining discounts.
- Other info: Join a B Corp Certified company that values diversity and inclusion.
- Why this job: Be a key player in creating memorable guest experiences and developing future leaders.
- Qualifications: Experience in hospitality management and a passion for team development.
The predicted salary is between 45000 - 50000 £ per year.
Location: London
Overall Earnings - £45,000 - £50,000 per annum (depending on experience) + bonus
The Role
We’re looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.
What you’ll do:
- Ensure our food, drink, and service standards are consistently delivered
- Recruit, onboard and develop confident, high‑performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
- Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
- Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
- Maintain property standards, health & safety, and compliance with EHO/Food Alert
- Contribute to management meetings, audits, and action plans
About You
- An experienced and ambitious hospitality leader (with multi‑shift or management experience), focused on growing into a future General Manager
- Confident leading teams, managing standards, and creating great guest experiences
- A culture ambassador: positive, approachable, and committed to Caravan’s values
- Organised, commercially aware, and able to balance operations with people development
What We Offer:
- Competitive overall earnings + bonus
- Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
- Meals & drinks on shift
- Dining discounts for family & friends
- Coffee discounts at Caravan Coffee Roasters
- Access to financial health, wellbeing, and mentoring support
- Birthday & anniversary vouchers
About us
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award‑winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
Assistant GM employer: Caravan
Contact Detail:
Caravan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant GM
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with people on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific place like Caravan, pop in for a coffee or a meal. Chat with the staff, get a feel for the vibe, and express your interest in joining the team. It’s a great way to make a memorable impression.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios relevant to the Assistant GM role. Think about how you’d handle team dynamics, guest experiences, and operational challenges. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Caravan family. Let’s get you that dream job!
We think you need these skills to ace Assistant GM
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our values at Caravan and how you can contribute to our welcoming atmosphere.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant GM role. Highlight relevant experiences that showcase your leadership skills and ability to manage teams effectively, as these are key to thriving in our environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and skills are easy to spot. Use bullet points if it helps to break down your experience!
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team at Caravan!
How to prepare for a job interview at Caravan
✨Know the Caravan Culture
Before your interview, dive deep into Caravan's values and culture. Understand what makes their hospitality unique and be ready to discuss how you can embody and promote these values as an Assistant General Manager.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service standards. Highlight your ability to recruit, onboard, and develop high-performing teams, as this is crucial for the role.
✨Be Ready to Discuss Operations
Familiarise yourself with the systems mentioned in the job description, like Fourth and Harri. Be prepared to talk about how you would manage rotas, payroll, and compliance effectively while maintaining high operational standards.
✨Engage with Questions
At the end of the interview, don’t hesitate to ask insightful questions about the team dynamics, training opportunities, and how success is measured at Caravan. This shows your genuine interest in the role and helps you assess if it's the right fit for you.