At a Glance
- Tasks: Lead a vibrant restaurant team and ensure exceptional guest experiences.
- Company: Join Caravan, a dynamic restaurant known for its well-travelled food and inclusive culture.
- Benefits: Enjoy free meals, discounts, wellbeing support, and leadership training.
- Other info: Opportunities for real career progression and a supportive work environment.
- Why this job: Make your mark in a new restaurant and grow your career with us.
- Qualifications: Passion for hospitality and experience in leading teams.
The predicted salary is between 46000 - 50000 £ per year.
Overall earnings from £46,000-£50,000 per year, plus bonus scheme.
Full time.
This November, we're opening our tenth, and biggest, Caravan at the Southbank. And we're looking for an exceptional Assistant General Manager to help lead our restaurant team. We're after someone kind, confident and genuinely passionate about what they do. Someone who knows how to lead and inspire a team, is passionate about being a hospitality leader, and gets a kick out of helping their team develop and give their guests the best experience possible.
The role:
- As Assistant General Manager, you'll work alongside your General Manager and the management team to make sure the day-to-day operation of the business runs brilliantly every day.
- That means setting the standard for health & safety, culture, hospitality and developing the team around you to make sure every guest that leaves the restaurant has the best experience possible.
- You'll know how to lead from the front, when to coach and when to jump in and help get things moving.
What you'll be doing as Assistant General Manager:
- Ensure our food, drink, and service standards are consistently delivered.
- Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans.
- Drive sales, labour, GP, and wastage targets while protecting the Caravan culture.
- Manage systems including Fourth, Harri and All Gravy to oversee the rota, payroll and compliance.
- Maintain property standards, health & safety, and compliance with EHO/Food Alert.
- Contribute to management meetings, audits, and action plans.
Why Caravan?
Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too.
Plus, when you work at Caravan you enjoy:
- Free meals & drinks when on shift.
- 50% dining discount with up to 4 mates.
- 20% coffee retail discount.
- Extensive wellbeing support.
- Financial health education & support.
- Leadership training and development.
- A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants.
- Real career progression - 80% of our management roles are filled internally.
Our values:
- All welcome - We make space for everyone at our table.
- No boundaries - Grow, develop and thrive, just a little bit each day.
- Caravan of Love - Bring the energy, and be part of the change you want to see in the world.
- Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way.
Sustainability:
We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets.
Diversity & Inclusion:
Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.
Assistant General Manager - Southbank employer: Caravan
At Caravan, we pride ourselves on being an exceptional employer that values community, diversity, and sustainability. Our vibrant work culture fosters personal growth, with 80% of management roles filled internally, alongside benefits like free meals, mental health support, and leadership training. Join us in a dynamic environment where your contributions are celebrated, and be part of our exciting journey as we expand our award-winning restaurants.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Southbank
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caravan. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caravan
Don't be shy about reaching out to Caravan directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager - Southbank
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caravan and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caravan
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
